Cracker Barrel Old Country Store

5120 Hickory Point Frontage Rd, Decatur - 62526
221 reviews
American Southern
(217) 876-8036

Today we went with group of 4 for lunch. I ordered grilled cheese off kids menu (not super hungry yet). Everyone said there meals were good exceptMine which was a simple grilled cheese and fries. I took one bite and it was super burned on one side. The side you couldn't see. Server took it back but didn't bring another one until every completed there meals and fries were cold.. No refills on drinks either. Paid $60 for everyone and I didn't eat lunch. Not happy.

I’ve been here a few times in the past but never wrote anything about my visits. I dined here by myself just a few days ago though, as I was in the middle of a move and all my cookware at home was boxed up. Danielle was my server and I could tell from the start that she was a seasoned professional who enjoys her job, unlike some very unseasoned servers I’ve had in the past at this location. I’m glad she took care of me. I’m writing this review because of her.I had a beer, a burger with fries, and a side of mac and cheese. I had been craving mac and cheese that week. The meal was just what I needed; tasty and very satisfying!From start to finish the service was casual but professional. Danielle had a very friendly and pleasant demeanor and kept checking on me to see if I needed anything. It’s great when a server keeps walking by and clearing off your table or asking if you need refills, etc. She also reacted professionally and smiled when she was about to drop the check and I mentioned I was thinking about getting dessert, even after my huge meal.I ended up having the peach cobbler for dessert. Dessert wasn’t exceptional, but it wasn’t bad either. I guess I was expecting fresh peaches and these seemed like canned ones. It was fine though because I got it a la mode! ? I should not have assumed there would be fresh peaches in the peach cobbler. This is central Illinois, not Georgia or California after all.The only negative part of my visit happened upon my arrival. A person who appeared to be a manager or supervisor was telling the hostesses at the host stand that they had to do some extra work. I thought it was a bit unprofessional for him to speak so loudly in front of customers about the tasks he was giving them and distracting them from their host duties. The hostesses were distracted a few moments before they noticed me because of this.He could have greeted me instead and had one of them take care of me, and then given out his instructions later, once there were no more customers approaching the host stand to be seated. I think a manager should be an example to his employees and always put customers first. But it was not a huge deal. Just something to work on going forward.Also, I don’t want to forget to mention how much I like that you can scan the QR code on your receipt and pay on your phone (even add a tip!) and then simply walk out. I don’t know why there was a line at the cashier counter when you can pay so easily on your phone! Love technology! ?

The food was great - fresh, hot, and flavored perfectly; I had fried chicken, okra and green beans. Our server was attentive, quick, and very courteous, and on a very busy day. There was some mix-up seating us, but it was resolved quickly.

The service was slow most of the food was over cooked the bacon was burnt on one end and almost raw on the other. I asked for eggs over easy but got them over hard. By the time we got our food we had been there over an hour so I ate it because I was hungry there were 2 tables that were seated after we ordered but they were finished eating before we got our food

Good food in a family centered, old country atmosphere. The food is warm and tasty, with a wide selection for breakfast, lunch and dinner. The staff is polite, courteous and attentive. Cool antiques decor on the walls and a gift area with many cool things to give as a gift or for your home. Conveniently located just off the highway.

Brandon our host was super friendly and seated us promptly. He had a big smile on his face and actually asked us if we were having a good day. Ruth was our waitress and she was absolutely amazing!! Super friendly and very helpful. She made sure we had everything we needed! The food was so good. My husband ordered a chef salad. It was massive and had all the goodies on it. Greg is that manager and was super friendly and does a great job with this restaurant. If you are visiting or live in Decatur this is the place to eat.

Super great breakfast and a lovely atmosphere. Our server was super friendly, attentive, and very knowledgeable about the menu and was able to help us out with our order. The peach tea was also fantastic, as was the food. Would definitely visit again!

They have these strawberry cheesecake?/shortcake pancake breakfast that is soooo good! Cream cheese icing in the middle of a folded pancake with fresh strawberries on top, so so good that I couldn’t even get a picture. They used to have turkey sausage and don’t anymore and took away the healthy breakfast that came with yogurt and a muffin that was a good light option which is disappointing.

Had a long road trip and it was after 8pm Stopped for a good meal and that it was. fast, friendly, and great food

Friendly staff you can expect at a Cracker Barrel. They had some new menu options that were interesting. I tried one and it was good, but I think I like the more traditional options they've had for awhile. It's still good to see more variety. They have alcoholic beverages now, which was kind of a surprise. I recommend pecan pancakes.