Freddy's Frozen Custard & Steakburgers

F2, 5500 Northwest Hwy Unit A, Crystal Lake - 60014
70 reviews
Hamburger Burgers Fast Food
(779) 220-2345

We try to make it a point to support local establishments, and franchises that are unique to the area. It had taken us awhile to visit Freddy's, but we finally got the chance. It was our first time visiting any Freddy's location, so we weren't sure exactly what to expect. The reviews from our party of 4 were mixed, but all agreed it was quite pricey, especially when compared to other establishments and franchises offering the same type of food, prepared similarly.We each ordered different meals (including fries and a regular size fountain drink). All were approximately $10 each.Two of us ordered different variations of the double burgers; one original, the other a California double. The burgers and fries were cooked medium well and tasted very good with the included toppings.All agreed the shoestring fries, with signature seasoning, were tasty. We saw signature fry sauce advertised, but were not offered any and were not sure whether it was available.One in our party ordered the cheese curds instead of fries. All tasted 1 or 2, and thought they lacked texture and flavor. Offerings from competitors are much better. It is recommended to skip these and stick with the fries.The grilled chicken sandwich was of low quality, especially for something that the menu advertised as a "favorite". It was rubbery, with a fake, plastic-y taste. No sauce was offered or provided. A later requested honey mustard sauce could not improve the taste or texture.We also tried the special Key Lime Pie Concrete (custard). This was very tasty, but not really worth the nearly $6 price for a "mini" size.Overall, the meals were not something we would find ourselves returning for, especially given the better taste and price of nearby competitors.

Food and custard tasted great. Bonus is that they have vegetarian options! All members and my family and I enjoyed their food. When there was a small mistake with our order, the manger was very attentive and helpful in correcting it. I would highly recommend this to anyone in the Crystal Lake area.

Expecting much being of its fancy furniture inside and overall style of the chain, but upon receiving my order of a doublesteak burger, fries and a large drink, my burger buns were that of dollar tree small "cookout and dont wanna spend much" buns followed with a nicely presented, but oily, tasteless smashpatties.Started with the fries, wanting to save the main course as the frame of my review, and the seasoning was a PUNCH (Negative connotation) to the point I figured the seasonings that were meant for the burger were instead slapped on the fries on top of its normal seasoning. Finishing the meal because im not gonna waste money, I reached in the bag for transparent napkins, eventually having to wipe off the oil elsewhere.All this being said, they have the right attitude when speaking to customers and are presentable, but need to be either retaught the way to make a distinct burger, or reevaluate their ingredients, especially for the price you pay.

Went to the location in Crystal Lake and ordered a cheeseburger combo. First of all there was no cheese on it. I checked my receipt and it did indicate that I substituted the Monterey Jack cheddar cheese. Secondly the hamburger was flattened so thin that all it was was a burnt piece of ground beef. Had I known this before I drove away I certainly would not have taken that hamburger. It was inedible. The only reason I gave this 2 Stars was because the fries were hot and good. I will not be returning

Burgers are excellent and the fries were good as well. Friendly staff and plenty of room inside for customers to enjoy their meals/custard.

Ordered cheese curds and this is the mess we get and not even fully cooked and covered in salt. Not sure how any of their staff finds this acceptable!

Great place for kids with yummy frozen custard!

Second time we have ordered from here and not gotten all of our food. On top of that our California burger didn’t have any of the ‘California’. Was basically a plain burger. With the repeat of missing items, and poor quality of what we did receive, I think I may just give up on this place ?

Great Steakburgers, hot dogs, fries and custards. Couldn't give comments on other products because I was full. Have to wait till my next visit. Very professional and efficient team working there. I ate in so I was able to view all of them doing their jobs. AAA+

Decent place to grab a quick lunch. Drive-thru available too.