The first time in 7 years I walked into dunkin donuts. The girl behind the counter is yelling. "It's going to take awhile to place your order!" Come to find out, that line was for those who are waiting to pick up their purchase. It was a whole 2 of us that needed to place our order. So the girl walked around and did nothing that made sense. When the busy guy was finished with his job he ran over to take our orders, 5 minutes later. I finally place my order. In 3 hours later, their nasty - gross donuts are as hard as a rock.I finally remember why I hate Dunkin Donuts. Nothing seems fresh, nothing seems to taste good and it's costs more then it's worth. Drive to Summit, there is a bakery on 63rd across from the high school. Best darn donuts you can find (Their cakes and other items I am not a fan of). *photo had the Dunkin donuts munchkins and the real donuts from the Summit bakery. The display was made for my uncle's Memorial service.
Coffee is good. Minus one star because they don’t carry Sweet N Low like every Dunkin’ ever
Worst customer service, they hardly get an order right.
I want to share my experience first of all by giving thanks to all the Dunkin’ Donuts team that work in this location. Today My car broke down in the middle of the Drive thru area when ordering food. The staff were so kind and understanding. And the first thing they thought about my kids and I been safe and getting us inside the store. Specially, because it was more than 95 degrees outside. Thank you all very much. Sorry you have to close the Drive thru for more than 30 minutes. Great management and great staff!!
I love my coffee and donut great service
Great cofee
Excellent service!
Delicious matcha laté!
Always great service.
Ok . Line can be long at times