Tropical Smoothie Cafe

737 S Halsted St, Chicago - 60607
53 reviews
Juice Bar & Smoothies Juice
(312) 996-8170

I'd like to start off by saying that I order from this location frequently and I've never had an issue. I always purchase the "Paradise Point" smoothie; therefore, I know what it should taste and look like. Well, today (3/9/22) I ordered myself a "Paradise Point" as I always do and I could tell that there wasn't any banana in it. The smoothie only tasted like strawberry, ice, and a tiny hint of pineapple. Also, the smoothie was visually clear, usually it has a cloudy/creamy look due it having banana. I told one of the employees about the issue and she asked one of her coworkers for a suggestion on what to do. The second employee told me "the other flavors are overpowering the banana flavor" and that they "couldn't make another smoothie for free". I walked away because to me it seemed like I was being accused of wanting another smoothie for free when in reality I just wanted the smoothie I paid for. I threw out the smoothie, which mind you I had only taken 2/3 sips from, because it wasn't what I wanted.

Loved the food a and the smoothie. 4 stars only because they don't accept flames fare. Otherwise it's 5 stars.

We walked in ordered and then two girls one with pink hair and the other one was wearing a black mask and they were talking about me and my friends next time you two do that go to the back at least

I tried a Peanut Paradise Smoothie for the first time and it's delicious. You officially have a New customer!

Just got my first smoothie from this place! Dragon fruit without bananas, it’s incredible

EXCELLENT CUSTOMER SERVICE

Love the smoothies here!! 5 stars for that, but the manager was extremely rude. Not a happy customer!

Delicious smoothies, fresh fruits & veggies , great food as well, friendly staff !

Delicious smoothies, fresh fruits & veggies , great food as well, friendly staff !

I got the jerk chicken bowl last night and the chicken was super rubbery it seems to be that they microwave everything. I threw out my bowl.