My favorite restaurant - always great food, and that cozy relax environment
The food was fantastic, I will say I loved it! It was our 1st time going and the food was amazing, we've been dying to go so that was not a let down. But the service was horrible, our waitress in particular. We came during the oyster happy hour (which the website said was till 4:30 but act ended at 4). We only had 2 min to order the oysters, so I ordered a dozen of the specialty promo ones and 3 of the other special oysters. And she walked away before I could order any classic but it was no big. When they came out they were dropped off and I noticed we were missing some. Then she couldn't count how many were missing it took her 4x and she was unsure of which were the other 3 specialty oysters and called them classic. She didn't tell us what was what so we could reorder the ones we likes. The she took my brother's order and started walking away without taking mine. I was getting frustrated at that point because we had also ordered food to go and while we were eating the to go order got dropped at the table (we were in a 2 person booth) she was so eager to move on. Then it took forever to get our check after out plates cleared we were just hanging out because she never came back to offer the check. We had to ask for it. I will say the guy clearing tables and offering water was amazing. He was on top of it. For this to be a sister restaurant of Shaws we just expected better service and it was frustrating. Not sure if we'd come back but would recommend for the food
Due to it was $.50 oyster happy hour, the place was ridiculously packed and busy. Despite having a reservation at 3:30, they did not have a table ready for us and instead put us at a bar near the hostess, which was fine if it would have not taken 15 minutes to wait in line to be seated there, which only gave us 15 minutes for happy hour pricing. In addition, we were not the only ones with reservations that ended up not having a table. If it wasnât for the limited time for the happy hour, it would have been fine, but we all set a reservations up on purpose. The employees in the kitchen and waiters were working their hearts out so they are not to blame for the situation, but the lack of the structure for the hostess staff to ensure that those who had reservations had their seats on time was unprofessional. The table times should have been limited and everyone should have been respectful with each otherâs time. Unfortunately, despite the $.50 oysters deal, we will not be back as there are many good restaurants in Chicago and one bad experience is all it takes in this city.
I had reservations at 3pm, didnât get seated until 25 min later. It took long for food to come out, so I couldnât take advantage of the special. Also the waiter wasnât very attentive. I felt like I was Invisible.
Great food in a nice area of town
Love this place!
Poor service
Small crab legs. Stringy meat.
I had a semi private event here and the staff did an amazing job!! It was easy to set up through their website and I was reached out to via email quickly.Christina and the staff on-site made everything run smoothly. We were able to bring an outside dessert and they packaged all of our leftovers for us.The food was also amazing. Seafood was fresh and tasty and the catering menu was a great value. Cocktails were delicious, my favorite was the cape cod.Overall, we had an amazing time and I highly recommend.
Great waiter! He suggested shared appetizers for the table that were all excellent. Was always ready with another cold beer and cocktail. Head chef came out to check on us and thanked us for coming in