Burnham Pointe is a great building in an excellent location on Printer's Row, but what sealed the deal for us was the knowledge, professionalism and customer service that we received on our building tour from Angelica Barajas of the leasing office. Angelica, thank you for all the attention and the details and the continued support in the process. You are a superstar!
For the first time ever since I have been in the building I have been belittled and took back to the feeling of slavery and discrimination the new lead concierge was very rude to me and treated me extremely like an out cast as if he was better then me as if I was no one ! as if I was invisible and it is totally unacceptable . The entire situation put me in a bad space mentally ,they really need to bring the other Young ladies back they were very respectful and they went above and beyond for us versus this new set of people !!
We lived in the building for over 2 years. The building itself is lovely, so are the amenities, however the management company is not worth the headache. They are disorganized and provide different information each time you contact them or someone different in the office. The building is poorly run which is a shame given the location is great. There are way too many other high rises in the area to put up with poor management.
Lovely building and staff, but unfortunately Draper and Kramer has been a poor influence on this building by increasing the rent to unaffordable rates for former residents.
I’ve been living at Burnham Pointe for almost a month and love it! The leasing office was incredible at making our cross-country move as stress-free as possible. The front desk has been helpful and great at running the small post office with all the packages we get! Our favorite amenities are the EV charging and dog park. The units themselves are huge for this area and feel like a home instead of just an apartment.
We've been here since September of 2019 and could stay here for years. We've had a few apartments in the area and for the space, amenities, and cleanliness, you can't beat this building. The staff and maintenance are on top of things. Security is also really nice.
My fiancé and I have lived at Burnham Pointe for over the past 2 years and have really enjoyed calling it home! The apartment units are very spacious with floor to ceiling windows, lots of storage space, and a large balcony that we’ve been able to create a beautiful small garden on in the middle of the city! The building’s amenities are well-designed including an outdoor space and a gym, and they hold several free resident events each month (even throughout the worst of COVID they found ways for residents to virtually connect).The concierge staff (especially Renell) is very friendly and makes us feel at home as we come and go each day. When we have had maintenance issues come up, the maintenance team promptly responds to our requests and is professional and courteous; additionally, they always ensure the building is kept very clean. The location of the building really can’t be beat! It’s close to good food and drinks, all forms of public transit, and a short walk to several parks and the Lake Shore Trail. We plan to continue to call Burnham Pointe home until we’re ready to purchase our first home!
My fiancé and I have lived at Burnham Pointe for over the past 2 years and have really enjoyed calling it home! The apartment units are very spacious with floor to ceiling windows, lots of storage space, and a large balcony that we’ve been able to create a beautiful small garden on in the middle of the city! The building’s amenities are well-designed including an outdoor space and a gym, and they hold several free resident events each month (even throughout the worst of COVID they found ways for residents to virtually connect).The concierge staff (especially Renell) is very friendly and makes us feel at home as we come and go each day. When we have had maintenance issues come up, the maintenance team promptly responds to our requests and is professional and courteous; additionally, they always ensure the building is kept very clean. The location of the building really can’t be beat! It’s close to good food and drinks, all forms of public transit, and a short walk to several parks and the Lake Shore Trail. We plan to continue to call Burnham Pointe home until we’re ready to purchase our first home!
The Leasing office is amazing, very responsive and attentive. The door staff and maintenance are just as amazing and very helpful. They learn who you are right away and treat you with the up-most respect. The place is pretty quiet and dog friendly. Plenty of activities and overall the apartment is spacious and beautiful. Especially the views and balcony. Highly recommend. Feel likes home as soon you walk through the doors.
I've been living at Burnham Pointe for about 6 months and I love it. We relied a lot on reviews searching during COVID and were almost turned off by the negative ones, so hopefully someone finds this helpful. The touring, leasing, and move-in process as all pretty painless. The building itself is in good shape and continuously maintained. I can see where this might cause complaints, but I would rather have things be clean and maintained even if it means something is temporarily unavailable. Management is extremely responsive, we've had all our questions answered/resolved within a day or even just a few hours. All of the staff have been friendly and helpful.We really love our apartment and our view. It's not a brand new building so there's some minor wear and tear, but it also means the floor plans are a lot more generous than in a lot of the new construction. I especially like the size of the kitchen. The sound isolation is very good, which was a big concern of mine. You can occasionally hear noise from the hallway or outdoors, but I've never heard anything through the walls/ceiling, which is better than any large building I've lived in. We've had a few minor maintenance issues that were resolved within a day. As far as the amenities, I've only really taken advantage of the gym. It's is bigger and more well-equipped than in a lot of similar buildings. The location is probably the biggest selling point, though. Getting to 290/55 and LSD is all very easy for commuting, and it's two blocks from the Harrison red line stop. There are multiple grocery stores, a huge Target, a hardware store, etc. all within walking distance as well. We haven't even finished trying all of the bars and restaurants within a few blocks. You honestly couldn't ask for a more convenient location in the city center. Overall I'm very glad we chose Burnham Pointe!