I.dropped my drinks outside which I know was totally on me, but they could have given me at least a discount or even offered.to replace order. they did not. I know all my fault but still no gesture was made to accommodate a customer
Awesome fresh and quick. They were extremely speedy. They had everyoption available
Food is trash ? Krispy kreme is better in Bloomington
The coffee is always good. The donuts are better than a grocery's bakery, but not as good as a specialty shop like Carmella's or Ye Olde.I had some pistachio ice cream that was not great. I think the specialty ice cream flavors don't move fast enough and get an off, "stale", flavor.Mostly good and with a great location.
Still closed inside due to COVID fears! Can't pick and choose your donuts by looking at them. Long drive thru line that moves very slowly outside. Stop going here and then they might open doors to customers again.
Extremely slow and inefficient operation. There is always a long queue during the least buses time. Need to wait for 20minutes even with mobile app order. I’m very disappointed. I do not recommend this location.
Soo yummy..surrounded by Dunkin donuts stores here in Champaign, IL.?
The best place to get a mint, chocolate-chip milkshake is here except when they are out of ice cream (happens more than you think), rude and get your order wrong, or you wait 30+ minutes in the drive-thru. Did I mention that a medium milkshake is now almost $8. Yeah, avoid this place.
Love this dunkin! The food and drinks are always good, they're prompt and ive never had a problem with an order. The customer service is always on point as well! I'd say the only downside is you cant order ahead in app for this location any more.
Terrible customer service, and when I asked for more matcha in my latte because there clearly wasn’t enough, she took it back & then said she only mixed it up. didn’t even add any matcha. I could have done that that myself