Burger King

1395 E Main St, Carbondale - 62901
99 reviews
Burgers Fast Food
(618) 549-6884

Wish I'd liked looked at the menu a little better. I spent $13 on what I could've got for $10... but 2 of them!! Yeah, I could've doubled my meal and added another item, if I'd taken the time to read. Oh well.

They messed my order up. I didn't go back because I don't want ppl to spit in my food.

Service was Rude because we asked for fresh ordered products instead of all day setting products

I went to this location to pick up a DoorDash order for my customer. I walked inside per pick up instructions in the Dasher App. I was instantly greeted by a very hostile employee (who I think may have been a manager) I was snapped at that lobby was closed and to use the drive thru. Using drive thru was no issue for me, but her attitude was. When I got to the window to pick up my customers order, she handed me a bag, containing only a burger, though I did not know it at the time. I thought that the fries where in the bag. My customer had a drink and I was not handed it. I waited at the window for her to come back and asked her for my drink. She immideately became argumentative. This is the same employee who who had already snapped at me 20 minutes prior when I first arrived to try to pick up my customers order. I was told that my order did not have a drink, though plain as day it was listed right there in the app for my customers order. She told me that she had to go by the order ticket and not what was listed in the App, though my customer did pay for a drink. We argued back and forth for a few minutes before she finally walked off to check the receipt printed at the store. There she saw that my customers order not only had a drink but also fries. She got both then very aggressively shoved them into my hands and slammed the window in my face. No apology for her attitude or her mistake. She was either a drive thru worker or a manager, she didn't have a name tag on. Regardless she is a highly unprofessional worker. I have contacted corporate and reported her behavior to DoorDash. I do not recommend ordering for delivery from this location or going there to eat. If this is how she treats their delivery drivers, how does she treat customers who have issues with their orders. If I could leave no stars, I would.

So amazing fast food reasonable prices and good custom derives will be back!

Im in a semi and could not go in the lobby. A worker (Willow) was on break and got pen and paper and took my order. Nowhere else would have done that.

Love this restaurant! I rarely eat fast food, but if I do this is my "go to" location. I always use the drive thru and the line moves quickly, ordering is efficient, employees are pleasant and my order is correct. The food is fresh, hot, and except for an occasional missing straw, I have no complaints. I recommend this restaurant and location highly.

Best crossaitwich ever.... Greatest breakfast sandwich....

Best crossaitwich ever.... Greatest breakfast sandwich....

Shake machine was down, frozen cherry machine down,no ketchup in lobby and messy lobby. Food was hot and accurate.