Mediocre, food has dramatically gone downhill. Dirty inside also. Food was cold and tasted off. Mac and cheese is not what is used to be.. cheese is just a slimy thin liquid sauce with overcooked noodles
First order was poor quality, gave it a second chance. Second order was also a poor quality but with missing items. Never ordering from there again.
No drive through..But its a free-standing building. Very odd.Get a drive through, they have them at Boston’s in other states so I just assumed you would. But its raining so I’m going to just leave without going in… just wanted to leave this note. ?
My order was ready when it was supposed to be and was as ordered. Our food was great. Easter was saved, thanks!
Ordered online. Had the food delivered. Great service. On time. Thank you.
I think this BM location is really in the brink of closing due to poor management. As a customer-facing business, you have to be consistent and accurate when you open and close the store. If it opens at 11 am, it means you are open to the public at 11 AM. This location was closed when it was supposed to be open. Stopped by today after so-so experiences in the past because I want to support the business but when I stopped by today, the employee said they open in 5 minutes. This means a. the employees are late preparing the food in time for opening, and b. management is probably not paying ppl enough to be early to prepare. I left. From other reviews, store is closed at other times, too. So, when are you exactly open? Customers don't stop by anymore because of this. Too bad as I order take out all the time and this is off the list. I don't know know how it says 4 stars as rating as I saw a lot of 1 star reviews here.
Poor communication of store hours. I regularly drive there and the store is not open. They just post a notice on the door, but it screws up my day by an hour, and I have already taken orders for my coworkers, it's a huge problem. I tried calling several times to confirm they are open, before I leave, but the employees never pickup the telephone. Food is good, but the service is lousy. Would be helpful if they posted updated hours on google whenever they close early or adjust them, which is at least once every week or two.
It’s such horrible place.. casher was very rude.Maxican lady make me feel in maxico. More food more money. What a so funny..I don’t ask free food
The chicken quarter was small. The place was very clean. The sides were filling and the cornbread is always great. Very efficient for dining in.
The manager was quite grumpy. It was thanks giving and too many people were not told they needed to preorder.