Incredibly slow I can’t get out of the drive thru in less then 20 mins ever
I’m not from the Bolingbrook area but stopped here on my way home and even though it was a little busy, the young lady who took care of me in the drive through was so nice & friendly, my coffee was done perfect and my egg bytes were nice and toasty warm, I totally recommend this location, if I’m ever in the area this will be my go-to location!
Really, really disappointed by the service at this Starbucks. Jessica, the manager, was incredibly rude to my wife when she was trying to get our toddler under control. Guess what, everyone, toddlers make noise! Who would've guessed.Even worse, she lied to me on the phone when I asked to talk to her.Very disappointed by this experience.
Collect those stars! I am getting back into how comfortable Starbucks is. The new flavors, especially the Pistachio, are wonderful. I keep going back. The tastes are consistent and the staff members are all rushing about just to give me that wonderful cup of coffee.
Collect those stars! I am getting back into how comfortable Starbucks is. The new flavors, especially the Pistachio, are wonderful. I keep going back. The tastes are consistent and the staff members are all rushing about just to give me that wonderful cup of coffee.
Second time coming here… not coming again.25 minutes for a latte.What is happening? Why so long?
What is going with this store? The front door is locked along with a sign saying drive thru only..... sooo if your order "ahead" on the app you have to wait an hour for your drink in the the drive thru! ? Why not just turn the app off at this location, but no worries I'm done with this location, won't be back! ?
This is by far the worst Starbucks I've EVER been too. 95% of the time there's something in your order that they don't have. They don't accept bills over $20 as if America is currency doesn't have bigger bills available. The wait times are nearly always 30+ mins. Today, I was offered the wrong order at the drive thru (lobby was closed), then my drinks weren't full, literally 3/4 MAYBE and I didn't receive my food. They DID say they'd redo the order when I come back, but only after I called 6 times before they even answered the phone. Then again, who has 30+ mins to sit in a drive thru at SB?!!!
I had a Fancy Carmel Latte.?1st time [email protected] that Starbucks. Nice & Cozy.??
Long waits along with a young and understaffed employees combines for a bad experience from a customer experience standpoint. Better try other establishments before coming to this place. Will not be recommending this going forward.