Friday July, 22.This is one of the worst KFC restaurant I've ever gotten food from. The people running this restaurant are very sorry and can't cook worth anything. The chicken I bought wasn't cooked and was poorly battered. The biscuits were undercooked also, I will never buy anything from that restaurant ever again. They have terrible cooking skills. I don't think it could be any worst if the place was completely run by teenagers.
Asked for extra gravy. Got no gravy. Chicken was hard and dry. No ice for pop. Pop was flat. Building looked abandoned and needed mowed. No silverware, no honey and 2 hot sauce.. requested a handful of each when I ordered and at window when I paid.. I knew to pull off and go somewhere else but I really wanted KFC. Will not be back.
40 minutes until close and they're out of chicken. "It's frozen and won't thaw out in time". We bought what they had left. chicken was good, no ice for drinks, dining and rest rooms a mess. They actually turned away a family of 5, 30 minutes before close. Pretty poor planning, IMHO.
Went through drive through order three chicken sliders and a crispy chicken sandwich, no mayo on the sliders, only pickle. I order small drinks only have medium or large, ok 3 medium. I pull around, they don’t have ice, so forget the drinks. By then, I get an addition from my wife, she wanted a drink with no ice(flat is a under statement). Got home and there was extra mayo on all the sandwiches! That crispy chicken they claim to provide wasn’t so crispy, but the bun fell apart due to mayo! Did I mention that the sliders were for my grandkids who hate mayonnaise! What should I have expected the managers obviously don’t give a rat’s you know… When you come to work every day and have 3’ weeds growing around the building and drive through, John Taffer would have a field day, makes me wonder about their kitchen!
Conveniently located just off West Market Street and not far off Interstate 55. Meals include one-piece dinners with chicken, a drink and a side plus a cookie. Also, pot pies and chicken littles, among other choices available. Pepsi is the KFC standard drink, instead of Coke. Good way to get a bite and get back on the highway again.
Horrible service. Lemonade was weak, warm and no ice. Our other drink was a Pepsi. It too was warm and no ice. Had order 3 piece all white meal. Got dark, two small thighs and one leg. Mash potatoes was cold. No was in drive through line while Wendy's was packed. That should have told me everything.
I love the food, but this store is not friendly, and I've been here 25 min and still no food. Only 8 people in the store
I would give a 0 if possible. I ordered a 8 piece tenders and sides paid for them an then a half hour later still had no food. I had even asked when I placed my order if they had tenders and was told yes. To top it all off the manager got mad at me because she had to issue a refund. She should not be a manager and that KFC needs to close.
This location does not even deserve a one star. The womens bathroom was horrible, the tolit does not work. No child changing station. The manager she was very rude when I went to complain about the bathroom. And because I complained she refused service which was fine with me because I probably would have gotten food poisoning as she was cooking and looked like she hadn’t had a bath in a week. She said what! Do you want me be to be a maintenance person too? ?When I was placing my order she said we don’t have original recipe chicken, the fryer is broken. Oh really, chalk up another one. This place needs to be shut down.
The food I ordered was unavailable and instead of letting me know while ordering they gave me a bag full of food I didn't order. When I attempted to go into the store and inform them of my incorrect order, I was stopped at the door and told they were closed. The employee then informed me that he put "extra food" in the bag to make up for the items that were unavailable... that wouldn't have been an issue except he gave me dark meat and I only eat white. A complete waste of money.