Second time this happened.,,,,, ordered online and it was 1.5 hours till I received it, both times I called and was told same thing on line orders were not gotten till late, being a long term customer of this location, I have major concerns with the customer service involved in notifying a customer when it’s not being delivered on time or at least a phone call to let said customer know it’s gonna be hour and half late
Generally the workers are very polite. Tod's I had an encounter with a Caucasian woman who refused to give me my order for doordash because previous driver's had stolen from their customers. My take on this is, you can't hold me accountable for what someone else done. In order to get respect you must first show it. Not only was her attitude horrible towards me, she threw my customers food at me.
It's been an hour an a half and still no food. Person that answers the phone said it's on the way with 5 other deliveries. How long does food sit before being delivered, and only one person to deliver? Whatever... Issue is no food still. Literally ordered 1 hour and 35 minutes ago. Gf just called, been another 15 minutes or so, approaching 2 hours and still no food. 2 hours just got food.Food was alright, very... wouldn't say cold, but definitely room temp, not even warm. Microwaved it and it was okay. Overall disappointing experience.Poor delivery driver was probably having a very bad day, I imagine many customers venting their frustrations at the only face of the company they can see. The guy was out hustling to deliver the food, please keep in mind it rarely is the driver's fault.Will not order again for a very long time.
There general sow chicken has gone down hill. Over the last few months I have been ordering there again and the chicken is very low quality.
Sometimes deliver is slightly cold, but food is great.
This has been my favorite Chinese restaurant for over 10 years. I've moved away from Belleville but everytime I'm back in the area this is the place I'll eat. Amazing fried rice and crab rangoon, large portions, and they always get my order right. My only complaint is they're closed on Mondays and I always seem to be in town on a Monday
My boyfriend, his brother and I all got food poisoning from here. Which sucks because I liked it here, but not when I have to miss 2 days of work. ???
Rice was under cooked and someone here stole debit card info and tried to spend over $3000
I love their Sesame chicken.....very delicious.The fried rice....its a disappointment for me - everytime. Their rice is very dry and blandly cooked. I've tried it a few times to see if its just a hit or miss......its a miss everytime ?
Horrible!!!!!!! They charged me for extra shrimp but didn’t give the to me….. the rice isn’t dark like I asked and then when I called to get it straight….. some jackass acted like he could understand my complaint and kept telling me my order was correct. I’ve been ordering this same thing for a while so I KNOW ITS NOT RIGHT!!!!! ITS COOL!!! There are other places I can and will go to✌?