Went in to pick up order… they put it off and put it off, counted 7 cars get food in the drive through while they said they were still making my order. Canceled order and left. If you can’t make delivery customers a priority like the rest, than don’t offer delivery services like Uber eats and door dash.Unprofessional staff couldn’t give time order would be ready. One cheeseburger on order… that’s all.Also food should be ready for the driver when you ask ( ping) (hit ready for driver). Not start making the food when the arrive. Or put it off while they are waiting .
Burger not made like I ordered and the tots were still cold in the middle. Drove back and argued with an employee about the pickles that were on my bacon double cheeseburger. They don't put those on the bacon but do on the regular double cheese. In the app there is only lettuce, tomato and mayo. I ordered without mayo and tomato but they felt the need to add pickles and then argue with me that they normally come on it. NO!
I didn't get what I ordered or paid for. I had a taste for toaster sandwich with bacon eggs and cheese but received a plain grilled cheese. I was just driving thru so why bother calling to complain. Just check your orders before you get too far away
Food was great, fries were a bit cold and one of my burgers was in the wrong configuration.. ordered online- picked up, called it in just to let them know about what was wrong and they remedied the problem thanks guys!
Great Rewards offer for chili cheese tots or fries. $1 for Med. Limit 5
This was to be a Father's day treat I was picking up.Drove in and parked in a spot. Voice comes on and says system not working-get in drive thru. Ok - wait in drive thru 20 mins and girl comes out to say - Sorry for the wait but they are short-staffed and only have 1 cook and 2 others working. Ok I wait. Finally place order and now wait another 20 mins to get to window to pick up food. Get handed 1 bag so I look at contents and tell them this is not my order. Get asked 3 times what my order was so I had enough and left. What a joke!
HORRIBLE!!! Always mistakes, staff is not friendly and are unhelpful. The parking lot is a nightmare withing the 2 hours prior to close, the drive in stall are never open anymore, and the online ordering as disastrous. BE prepared to be sitting for 45 minutes to get anything.
Sonic is remarkably consistent. Quick in and out of the drive through. Food is as usual delicious.
Coming in there Tuesday evening thinking I could get a cheeseburger because extra special and I was informed that I had to do something like online or whatever that's not fair why do you do that to people that don't have that service I don't know if I would come back again
Great service didn't have to wait did not dine in takeout service very promptly