Placed a mobile order, had issues with it (their app isn't great), asked the cashier a question about it and was told they didn't have what I ordered. Question was ignored. Told them to cancel the order and left, only to find it on my credit card account. Poor service and theft in one stop! Not BK in general, just the one in Wauconda.
I went today and I ordered a BACON KING!!and my burger didn’t have any bacon what is the point of the name of the burger???And the cup they give me was damaged it was dripping.. they don’t deserve a star ?
Good food....---Missing order items: Sundae Pie, extra onions in side bag, ketchup packets.---receipt not provided---Unsalted fries requested but fries received were salted.---Waited 10 minutes at ordering sign before order taken.---We patronize this location weekly; sometimes twice a week; tried calling to inform manager, but the phone kept ringing... The message is clear: the manager here does not care how customers are treated and this visit demonstrates this.--- That Wendy's across the road looks real good for next time. Adios Burger King. $ 60.00 per week is going away...
Work nights. I can have an amazing Whopper at breakfast time. I'm in heaven. THANK YOU, Burger King ?!
This burger king is okay, the problem right now is that they are really low on staff (only two people when I went!). It can take awhile untill you finally get your order if your ghb oing through the drive-through.
I order a whopper Jr and for the price it was extremely small. Very disappointing. The customer service wasn't that good.
Seriously; how hard is it to make a burger? HAVE IT YOUR WAY? More like; have it however they want to make it. Very easy order, a double whopper w/ cheese. NOPE! Single whopper and no cheese. It’s just not the Algonquin location. It’s Huntley too! I live 3 min from the Huntley location and wanted a whopper tonight. Refused to go to the Huntley location as they always mess up, so drove to Algonquin. Guess what…. THEY'RE JUST AS BAD!!!! NEVER AGAIN!!!
Building may be a little old for architecture appearance for the pickup window, but the food is always fresh.
Overall it is what you would expect. Drive thru was a bit slow
Super bad, wait is super long. When you get your order food comes cold. Never again going there