Literally just paid to make my own tea. It wasn’t even made right and they didn’t bother to make it the right way I had to basically make my own tea.
Had an iced caramel macchiato and chatted with the barista for a few. She is very nice and I enjoy talking with her. She said she liked my hair this new color and we chatted about makeup, hair and clothes for a while..then I went to do my Target shopping. Fun time! Great baristas at this Starbucks!
I love that they have Wi-Fi and that I can treat my clients at a good price.
Did not stay there, never planned to. Don't know where you got your info.
Love the heavy cream lattes but wish they'd brink the sugar-free mocha syrup back!
This isn't about political views, staffing or quality of the product. This is completely about terrible service. In a world where customer service has went south, Starbucks is the leader. I understand the labor shortage, but to be rude and non accommodating should not be acceptable. With the lobby closed and the useless clearlance sign bent down (even though there is no awning or any to hit) my van will not go thru the drive thru. So I went to the door and asked if I could just order a drink and pretend I was in line. They told me no, only if I have the app, which I don't have and I did not have my debit card to load on it anyway. I again asked if there was any way I could order and pay, the barista rudely said "no" closed the door and walked away. Starbucks competition was more than glad to accommodate me and make sure I was taken care of. If I could give a lower rating to Starbucks customer service I would.
The place was clean and organized. The staff was friendly and helpful. The prices for the food and drink was okay.
I was there at a busy time and there was only one employee. He ROCKED though! Sutherland had some of the best customer service I've ever experienced. Even though he was swamped, he provided service with a smile and made each customer feel special. He made my day (oh, and he makes a great cup of coffee).
Excellent service and excellent drinks!
Sutherland, the barista, today was making conversation and singing and just making the wait pleasant for all the customers. Believe me...there was a wait. They should have had someone there to help him out because there was such a long line. But he made the best of it! Was just stopping on my way through but I'm it's as good of a Starbucks as any.