The kids working at the Dairy Queen on Addison are a prime example of why it’s important to stay in school and maybe stop playing video games. The kid working the drive through could not understand sentences and respond with an intelligent answer. I asked him 3 times if the Reese’s on the menu were Reese’s peanut butter cups or pieces and he told me 3 times they were buttercups then I confirmed, “so they aren’t Reese’s pieces correct?” He responded: “they are Reese’s pieces.” ? after a confusing ordering process with other hiccups, I pulled up and handed him a gift card that was just given to us 5 minutes earlier and I told him I wasn’t sure how much was on there but I would pay the difference from whatever was on the card. He told me there was $4.55 on the card, I gave him permission to use it, then he swiped it and told me it was declined because there weren’t any funds on the card. After going back and forth, I asked him how that was possible since he JUST told me there was $4.55 on the card. I asked him, “so did you already use the funds on it?” He responded: “yes”. Uhhhhh, ok…moving on.They started bringing out our blizzards, 1st and 2nd blizzards were correct. 3rd blizzard was supposed to be a small instead of a mini so they start making the correct size. 4th blizzard was supposed to be a chocolate covered strawberry, they brought chocolate covered cherry. I kindly ask them to please make the chocolate covered strawberry and I pulled off to the side to let the long line of cars move up. My 12 year old sat and giggled after every single confusing situation one right after another. Not sure I’ll visit that Dairy Queen again.
The chicken tender meal deal with gravy is by far the best thing on the menu! It is our go to.
If I could leave a zero star I would. Worst service, couldn't even get our order right. Next time I'll just make the drive to the one on Blue lakes the service makes up the difference of distance.
Pulled in, nobody inside only us in the drive thru, ordered, pulled up and payed....waited 20 minutes to get our food. So slow, not busy, saw 3 employees inside.
Good place nice and clean little slow on getting their orders out but it was tasted good
Staff was bumbling and unorganized. Handed me a bag of food that belonged to the car behind me, I gave the cashier exact change and he tried to hand me back a handful of coins. When I told him that I gave him the exact amount of my total, he looked confused then shrugged and closed the window. When I finally got my food by a third employee at the window, it was all there. Then they walked away, I was still waiting for 4 blizzards. After about 10 minutes I looked through the window and there were 4 employees huddled at the area where they make the blizzards talking. A woman walked over with 2 is the 4 blizzards then asked if I would like a drink carrier. I said yes and then she added the blizzards to it and handed it to me then closed the window. We sat for another 10 minutes before they gave us the other 2 blizzards. Then I said something about the weird extra bag of food. She looked confused just as a employee walked up and told her that it was for the car behind us. She asked for the bag back and then sat it down inside just as another employee came up with a 5th blizzard and tried to give it to me. ??♀️I told them it wasn't mine and then I finally drove off. 25 minutes is how long I was at the drive thru window, and that's after already 20 minutes in line. Will never go back to that location again. ? Also, when did the health department declare that hair nets were no longer needed on kitchens???
I absolutely love their banana splits they are soo good... Also their chicken baskets are delicious too
I was not sure it was even open for business. I just drove in and checked. And I'm glad I did. The drive through was quick and I got to see my cousin, Mr F..
Really love this place especially their ice creams and sundaes. I would really recommend it to my families and friends.
Every time I make myself know to dairy queen I am soaked in the restaurant's milky presence. In the depths of night the name creeps into my mind and that's all it takes. Suddenly, it's there with me, in my room. I'm unable to fight it's pull like the dense gravity of a dying star. Not sure why they don't give out yellow fever vaccines in the parking lot yet so uhhh had to subtract a star for that.