Great ice cream but even better chocolate
A girl helped me with my gotta have it today and she added lots of Oreos and caramel.. everything was mixed perfectly!
the pretty girl with black hair and beautiful eyes let me have my ice cream for free if ur seeing this ily my ig is zombierite please find me shawty ??
the pretty girl with black hair and beautiful eyes let me have my ice cream for free if ur seeing this ily my ig is zombierite please find me shawty ??
I like this place, I would say its a first to go to when looking for icecream!
Horrible customer service! Ice cream was ice cream. Lol tasted good added what I wanted but the employees seem mad they got a job.
Ordered a cake online they said they had on hand for a birthday. Showed up to get it and not only did they not have it, but no one bothered to call me and let me know or give me any other options so when I got there all they had were flavors I knew he wouldn’t like. So, not only was I not given the option to go somewhere else because no one called me, but now I was stuck getting a cake I knew he wasn’t going to like. Thanks cold stone. ?. Definitely won’t be coming here again. If your ordering for an event or party, order from a place that will actually notify you if they can’t fill the order and not put you in the bind they put me in.1/24/22
I visited this shop near closing time but the staff went out of their way to make me feel welcomed! So kind and patient, I didn’t feel rushed. The ice cream is so tasty! So many choices of flavors and items to mix in. One can’t go wrong getting a treat here!
i was very disappointed about the service here. it is extremely unsanitary and the person who i believe is manager does not wear gloves. i normally would not be bothered by this but she has super long acrylics and it is very unsanitary. everyone else working at the time was very safe and i was very impressed but the girl who was not wearing an apron who had black hair was very rude and extremely bad at serving.
I don’t think I’ve ever written a one-star review, but this has to be said. While this location has good ice cream, there is something to be said about customer service. I have ordered custom birthday cakes from this location on two occasions.The first time, I arrived at the scheduled time and they hadn’t even begun to make the cake. They couldn’t locate where my order was and were rude the entire time, rolling their eyes and making it feel like it was a chore that they had to make what I had paid a week in advance for. I didn’t say anything, thanked them and left.Six months passed and I decided to give it another shot for my wife’s birthday. The same thing happened. I had my sister go in to pick up the cake for the surprise party, and she called me to tell me that they hadn’t even started to make the cake.They had ample time to fix the mistakes they made on that first occasion after it was brought to light, but they refused to do so. When you make a mistake, take responsibility and do what you can to make it right. Be respectful and courteous.I understand that staff is hard to find right now, and if it’s a system error, I do not blame the employees for this oversight; it is management’s poor leadership and inability to accept responsibility that is to blame. For this reason, I would not recommend ordering from this location.