Visited for the first time and was very pleased with what I ordered. I had the cinnamon roll French toast with some fresh fruit, very good. My friend had a hobo omelette with hash browns, he said his hash browns were a little dry but overall he liked his breakfast. It was a nice atmosphere with an attentive server, Esmeralda. Will definitely be returning again
We ate here because it was directly in front of the Hilton, where we were staying and thought the food might be better. It was a bad experience all around. We ordered takeout, two taco salads. Both we’re missing more than half their ingredients. There is clearly no attention to detail. We went back to notify them, salads in hand and initially the kid at the counter apologized and told the kitchen. That was fine, I waited patiently. Then a miserable woman came out and seemed bothered that we’d come back to request the missing ingredients (Avocado, Cilantro, jalapeños, olives, salsa, and refried beans) and argued that the cook did put beans in ONE of the salads, though I had both to show her. Whatever, complaining about food is the last thing I want to drive after driving 13 hours and getting the food I paid for the first time shouldn’t be an issue. Even after, both salads were pretty flavorless. And the whole stalks of cilantro seemed passive aggressive. There are better dining options in the area and we have no desire to try Black Bear diner anywhere again.
Came for a quick dinner, food was great as usual. We were having a nice time until the cooks decided we all needed to listen to their choice in music. It certainly wasn’t my choice of music and I can’t imagine any restaurant owner choosing this type of music unless your restaurant is in some dive bar. The rest of the staff seemed fine with it. Makes me wonder if it’s time to stop coming to the Black Bear Diner?
My family has always enjoyed Black Bear Diner and today was no exception... until I paid. I understand prices have gone up for everyone but I was completely blown away by the cost of our breakfast. My meal cost about what I expected but my daughter ordered stuffed French toast with orange juice, Hash browns, and bacon. The total of her meal was $25.36! We had no idea we had to pay for each side separately. I even talked to both cashiers and checked the website. The French toast was supposed to come with fruit that we never got and the sides she was offered were additional costs. The food was good but $50 for the 2 of us to have breakfast is just more than I'm willing to pay ever again.
We had not eaten here for over one year bc of poor service.We decided to try again.The food was ok. Service was ok. Nothing special about this time.Manager helped out when needed
My California omelette and pancake was delicious. Best pancakes ever with their sweet funnel cake taste. No syrup needed! Our waitress Kylie was full of personality and fun to interact with. Great service
Had an amazing time there. Had a beautiful experience with a woman and her 4 amazing children. The food was perfect for them and me. The jukebox stole the little girl's dollar. ? but the environment was great. Price was right. And I loved it.
The food was good, not life-changing, but okay. The service was terrible. Our waitress lacked personality and a desire to serve. After our food came to the table, she did not come back until we were ready for our check. "Want a refill on your water?" No, I wanted one while I was still eating, not when I was ready to leave. I do not recommend.Update: management was quick to respond and asked for more details so that the issue could be addressed. Even offered vouchers for next visit to make things right. I was very impressed by the immediate attention given and the urgency to fix the problem. It's possible that my experience was a one-off and shouldn't deter you from checking the place out.
If you want to eat big portions of good food at a great price then this is your place. Staff is friendly and comes around often to your table to check up on you. This is a must stop for our family. Love this place
Great, friendly service. Recommendations were spot on after our server heard what we were in the mood for. My open faced turkey sandwich was hot and juicy! Best I’ve had. I wish we had one of these in our city! I’m calling corporate to encourage them to look into it!