They are an amazing drive through for on the go somewhere. They are right in the middle where I'm always passing so I always stop by. I highly recommend the blended matcha latte and Chai tea iced. I also love their London fogs and all their coffee. They always have amazing pastries. They are not too pricey and honestly one of my favorite places.
Normally I go to Starbucks just cause I know it well. I do love a good local coffee shop & now I'm a die hard Java customer! The infused teas are delicious & baristas are so chill.
I’ve been going here everyday for about a year and a half, and just recently they started messing up my coffee. I get the same thing everyday, 24oz iced snickers with whip and drizzle, they made it out to be that I was ordering it wrong and I should ask for this and ask for that, I get the snickers because it’s easy and was always made the way I liked it and now it’s somehow my fault it’s not made properly? I’ve never had problems with my drink until just recently. I’m lactose intolerant and the snickers never made me sick that’s why I get it everyday, it’s a 5$ coffee, if I’m paying that much for a coffee plus a 2$ tip everyday I want it how I’ve always had it. Either they changed the recipe or they don’t know how to make it, either way I’ve come back enough times asking them to remake it, even as far as offering to pay for a new one, that clearly half the bottle of cream shouldn’t be in that drink.
The coffee was delicious but the customer service terrible. The girl looked like she hated being there and was not smiling or anything. I didn't til because of the service. I love the coffee but I think I will start going back to Starbucks because the workers are more up beat and smiling.
Job Express is always a great place to stop if there's a lot of traffic pull off quick it's got two lanes both moving in opposite directions now about the coffee. The coffee at Java Express has always had a rich full body flavor the bean roasted is a hint on the sweet side and as good either hot or cold these people know how to do expresso right. But to keep things in the right place don't forget to download the mobile app so you can get discounts at the store and pay in advance with the mobile app features and credit card. you can earn free drinks also. gotta Love expresso on the go.
My recent order was supposed to be a toasted bagel and hot coffee. The bagel was not toasted in the slightest and the coffee tastes like it was made 3 days ago and was barely on the warm side. This isn't my first bad experience here but it is by far my worst experience of any coffee shop in town. A bit of quality control by the supervisor on shift might go a long way. Teaching the staff on hand how to toast a bagel and make how to make a hot coffee that doesn't taste like it was made days ago might also go a ways.
Stopped by for the first time the other day and was pleasantly surprised with the quality of my drink. They have a great vibe when you drive up to the window and work quick to get your delicious drink right out to you. I ordered a white carmellow and it was delicious! Definitely keep this place in mind if you want high-quality cafe drinks.
Absolute WORST customer service. I am obsessed with the coffee here. I go to Java in Blackfoot and Idaho Falls and never have an issue. The employees at this location are the worst and nothing ever seems to be done about it. I see constant reviews complaining about how awful they treat people and yet every time I go there I always have some sort of issue. Today I tried to explain to the employee that my drink was wrong, she was very rude and annoyed and argued about what my drink was. I finally told her it was fine I wasn't going to argue with her and that I would just take it and she slammed the window in my face. I will never come back. I hope the owner steps up and actually hires people who are good at working customer service.
ABSOLUTELY WORST CUSTOMER SERVICE. The rudest people work there! I have never been to a coffee shop and got treated so poorly by employees. Awful awful awful!!! Never again will I go to that location.
I stopped going here because of the customer service was awful. I recently decided to give it another shot and WOW. Customer service was so great along with the drinks and bagels I ordered.