Disgusting trainers!!! I asked for an extra sauce cup and the guy learning was so polite but the guy training was very pretentious about teaching and I could tell the trainee was embarrassed when he messed up but the trainer didn't help anything.. I just want my food cos I was hungry so I didn't say anything or I'd have said leave the guy alone he's trying? but I think management should be more patient with new employees because when I sat down I over heard "were gonna learn the portions and they were teaching about how much meat or something goes into whatever but as I over heard it was just degrading and unfortunate to hear someone be talked to that way. I used to like this place but it really lost its charm after covid.
This was the worst café rio I’ve been to. Passing through on vacation and I’ve been to many cafe rio’s. I’m generally a fan! But the bathrooms here are so gross. I just couldn’t get myself to use it. A creepy gas station would be better. The dining area was not clean and the food wasn’t as fresh. The tortilla in my salad was hard and I think it had been sitting out too long. Overall my main complaint is how dirty it was. Makes me worried to eat food at such a place.
It's a shame.. this place has great potential. The food in general is pretty good. Unfortunately this location is not. We first dined in and the customer service was awful, just very rude and didn't really have any idea how to treat a paying customer. We asked them to cut a burrito in half and they looked as us like we were aliens. Proceeded to mutilate the burrito with plastic knife because they "don't have regular knives". Umm.. how do you cut the meats? Then we thought we'd try and order delivery and see if there was any difference. Almost every order was wrong, and there was a bug in one of the dishes. Pretty sure it's safe to say we're done with this location.
I ordered the burrito and selected the mild salsa, but we received none. Which is extremely frustrating cause it is the one item that you can order to even get salsa.I ordered the two taco's and switch to corn tortillas and requested no cheese. I got flour tortillas and cheese.I ordered the salad and requested no lettuce. It had lettuce.On ALL orders, none of the rice was cooked. It was still hard and crunchy.But the best part was in the container with the tortilla soup. I freaking BUG. ALIVE. Running around on the tortilla strips and cilantro. Absolutely disgusting!¡!¡I have pictures but I don't see where to post them.
It's a privilege to eat at Cafe Rio.. this is one of those places where money buys quality and satisfaction.. no rip off here. Grilled chicken salad with jalapenos and guacamole tops all other offerings elsewhere.. we are blessed at Cafe Rio....
This was the worst of Cafe Rios I have patronized across the West. Service was slow, portions were smaller, and they attempted to charge me for items that were clearly supposed to be no-charge according to the posted menu.
I come all the way from San Francisco for this goodness. Their sweet pork and tomitillo ranch sauce are both worth the trip!!
Weirdest vibes of all time. The food was flavorless, dry, and not worth eating or paying for. Did not taste like “cafe Rio”. The poor employees seemed absolutely miserable. The seating area was covered in buckets because of flooding even though the building was recently remodeled. Idk y’all, bad food and bad vibes.
Soooo bad. Mixed up our order terribly. Literally didn’t get one part of our order right. Who ever made our salads were lazy af and didn’t even know how to properly make a salad. The tortilla wasn’t warmed up and no cheese was put on it either. If you can’t make food right later at night then by all means close your doors. 0/10 do not recommend.
I really like the burritos with steak, and enchilada style! The tortilla chips are so yummy and perfectly crunchy. We always get the queso with the chips, it is so good! I really enjoy the handmade tortillas and the portion size of the entrees! I will regularly come here because the service is prompt too!