My partner and have been dining in and getting delivery for while. Dining in has always been good for the most part but In the last couple months the to go/take out orders we've gotten have always been wrong or missing something. The last time we ordered we got an order of wings, two drinks and an order of Mac. They forgot the two drinks and our wings were cold by the time the order got to us. Its really unfortunate because we love the food but I don't think we will be ordering from here again.
Wings were good enough just overpriced. Nachos were great with guacamole! It was very slow and so I hoped for amazing service but it was good.
We ordered to go and when we got our food, the fries were hard enough to snap in half and rattle around the take out box and the fried pickles were lukewarm at best. Pretty sure they reheated old fries or something and thought we wouldn't notice. The first girl we talked to on the phone was super sweet, but the manager was rude as hell about it, shouldn't be that difficult to fix something that was done wrong on their end. Kind of a pathetic experience.
I can not explain how GREATFULL I am for who took care of my order.. 16 ppl crew and wow they amazed me on their organized order taking! Thank you!!’ Great management and delicious food !
Poor customer service. Server did not introduce self, server stated that drink looked wrong when first brought but did nothing about it until it was pointed out by guests. Order had to be sent back due to cooks not paying attention to request on food order. No input into how spicy scale was, daughter ordered a sauce on the mild to medium end of spice and what she got was much more spicy than expected.
I have always enjoyed Buffalo Wilds Wings, but our food has been getting less and less in the quality department. Today I ordered their cauliflower and tacos. I did this via door dash, it automatically had ranch marked for the cauliflower which was fine and I requested no pico on the tacos. My order came via door dash with no sauce and pico on the tacos. This is extra frustrating because I had to order through door dash due to work. Let's get it together Buffalo Wild Wings!
The service was POOR. I’m not sure if the waiter was new or he just didn’t care but, he was mesmerized by the woman with three kids and couldn’t even keep himself together while taking our order. He brought two of our kids meals and they were almost cold. We waited another 10 mins and our food came out by another waiter and it was also almost cold. We had ordered a double cheese burger and we did not get what we had ordered. After we left we realized we were charged for two drinks WE DID NOT ORDER. We were charged for that double cheeseburger WE DID NOT GET and we live an hour away and are not going to go back to dispute this. The waiter Patrick needs extra training because I watched him long enough to see he was only concerned for the tables that had WOMEN only. We were a party of five with a man. I’m very upset with the service we had especially with it being on Mother’s Day.
I ordered an Appetitizer Combo platter. A taste of Onion rings, Chicken Nachos (awesome!)Mozzarella sticks(mmm yummy) and teriyaki boneless wings, you can get bone in too!(deeeelicious!) Topped off with an array of dipping sauces and a large BLUE MOON ?Beer!! OH YEAH!! I even had leftovers ? for my sis to take to work. You definitely need to visit this establishment. I always like to sit at the bar as you can chat with others. The staff is very friendly.I definitely will visit again b4 I go back to Florida. ??
Ordered take out that we originally tried to place the order online. It wouldn't work so we called and did it over the phone. Whereas our order total was ~$40 on the app, once we had done it over the phone and picked it up we were at $60. We ordered two kids meals that were charged at $11 and $13 rather than the ~$7ish that the app said. I placed the order and my spouse picked it up so we didn't realize the discrepancy until later. The fries tasted like they had been out all day. They were so stale. The cheese curds were delicious. Pretty upset about the money.
I ordered street tacos and they were gross and greasy. They had what you called spicy ranch. It was just that fake cheese ( like velveta) . I called and they pretty much said to bad, don’t order it with that next time. How about I just never go there again. I’m just not impressed at all. First and last time I go there.