at 6:42am on 7/22/22 I came to this location. The older lady with blonde hair and a high toned voice sounded annoyed with my order which was a venti iced dirty chai with vanilla sweet cream cold foam. when I pulled up to the window I paid with cash. She said, “did you know that if you pay with the app you get more rewards?” I said yes but today I’m paying with cash. I presented my phone to be scanned for the rewards, she ignored that, handed me my drink, overcharged me for the drink, didn’t give me a chance to say anything else or to ask for a straw, and started assisting the next customer in the drive thru via her headset. The older generations give people my age a hard time about “respecting elders, and having “bad work ethic” but all she did was prove that these statements also stands true for her generation. I hope I never have to encounter her again.
Just started going to this Starbucks do to moving from Southwest Boise to Nampa. So far "my" drink (Quad vente breve two pump mocha) and food have been correctly made with very nice employees at drive thru window. So, so far so good!?
Very watered down! So disappointing.It had very little whipped cream.
The only sugar free syrup they have is vanilla. Dutch Bros has a wonderful selection of sugar free. Starbucks does not. Not going there again.
Wowsers! This young man in charge was absolutely amazing!! Kind and accommodating with a smile. So very impressed and blessed he was so eager to fix my blunder. On 5/8 6pm I ordered and PAID for wrong location but this young man took charge and made our 4 drinks + egg bites pronto so we could get to ball practice. GREAT customer service and manager! Can’t say enough!! ??????
Went in today & made a mobile order. Usually they are pretty good about getting everything correct but i had three drinks with sweet cream foam ( bc its amazing ) and there was a DROP on each drink. Like guys i am already broke and its 1.25 which means for three drinks with a drop of sweet cream foam i wasted 3.75 ?. Not only that but my caramel wasn't on my drink :/ Whats the point of paying extra for the stuff i like when it doesnt get put on my drink :( But nonetheless, they are always fast and friendly so I will continue to go back ???
If you like water that tastes like what you thought you'd be buying even though you bought the strongest coffee on their menu sure go here.
There’s is only 1 person at this Starbucks who has actually made my drink correctly. Every other person has consistently messed up easy simple things to the point where I wonder if they even listened to anything I said. I only order simple drinks. I asked for a chai tea one time and the guy legit gave me milk in a cup. I asked for cold foam on top of a basic iced coffee and they couldn’t even do that. If it weren’t for the one barista I would never go here again.
Has really gone downhill since the multiple changes in store / regional management. Drinks are very hot and miss, have to get a simple Americano with light cream remade maybe 6/10 times. Just now while sitting and waiting 15 mins for a venti ice water overheard a barista say "I have no idea what the recipe is but just do this and it should be fine I guess." I used to work at this location and that would've never been ok under previous management.
I have to say this is the best Starbucks I have ever gone to! The barista’s are always friendly and super fast! I’ll place my order in less than five minutes and it’s already at the counter by the time I get there. I’ve had some bad experiences at another location and I always thought that Starbucks was known for it snootyness but this one proves me wrong. I love that this one is conveniently located nearby From where I live and it helps that they are friendly and fast.