The service was excellent, the manager Michelle and staff made sure my experience eating there was great. I will definitely go back again. Thank you ladies!
Dirty-several tables not bused long wait time for food. Wait staff too busy visiting and goofing off? Where is the Manager? Awful awful awful. Avoid this place!
Absolutely loved Donatos Pizza The Works! Would have given a 5 , but was a late delivery by 8 mins and not hot, but not cold either! Best pizza ? around Nampa in my book! Tried many-
We were seated at 7:35pm and waited for 15 minutes before we were even greeted by our server. In that time we watched another two tables be seated and receive drinks and orders taken.Once we ordered, it was about a 45 minute wait til we received our food. (I understand this due to their staffing issues.) During our wait for food, we saw our server one time. Once food arrived, it was very dry. We had asked our server to refill drinks and it never happened. My husbands alcoholic drink didn’t even have alcohol in it.The environment was very dirty and the table only seemed to be wiped off not cleaned as it was still sticky and sauce still on it.This is the most disappointing visit I have ever had here.
Ordered online with request of burger no pink. Opened food at work burger was half done. I looked at my receipt and clearly states no pink. Waste of my money
Took forever to be acknowledged after entering restaurant. They didn’t seem to have hostess to seat patrons. Ordered side of broccoli for grand daughter. Told it would be out in just a few minutes. Wife and I finished our meals (20 mins later) and still no side of broccoli. Just told server never mind. Kind of ridiculous. Staff was all teenagers who didn’t seem to know what they were doing. No sense of urgency to serve diners. Tons of dirty tables needing bussed. 2 girls standing at entrance holding front doors open for some reason the whole time we were there. Why? Just an unorganized crew. Maybe manager was out sick or something?
Our waiter was super kind, very professional, but also still cracked jokes with us! The food was very good and was brought out quickly, although my burger was as spicy as i had hoped, was still delicious! And my brother's burger, was "the best burger ever"!
I ordered my burger with “no pink.” I took a bite when it came and it wasn’t just a little pink, it was rare. I don’t usually do this, but I sent it back. A while later I got a fresh order. I bit into the burger to find it pretty close to raw with a little sear on the outside. I just asked for a box so I could take it home and cook it myself. Along with that the service was poor. We had to ask for any refills and fries we wanted. Not the end of the world, but on top of the raw food I don’t think I will return.
We were told that it would be a 50 min wait, but only waited 30 or so. We ordered almost right away and got our food and apps super fast. They were short handed though and I'm not totally sure who my waitress was. We were checked on twice by 2 different people and it was after we asked for something from someone else. They had some great team work and I hope they can get more staff. I've always enjoyed this restaurant and hope to try them out again in the future with some better service.
I’d give zero if I could lol. Screaming. Crying. Throwing up. I placed an online order at 6pm and was told it would be ready at 8pm. I get there and I ended up having to wait an extra thirty minutes for my food, I get it it’s a busy weekend. I drive home and bite into my clucks and fries and I’m greeted with literal RAW CHICKEN. I immediately called the restaurant and waited five minutes on hold to talk to a manager—Matthew. I explained the RAW CHICKEN situation and he didn’t seem sorry at all, in fact he sounded like this was truly the least of his concerns. All he could tell me was he would communicate this issue to his kitchen team and issue me a refund on the RAW CHICKEN. He literally said to me “other than that I don’t know what you want me to do”. His attitude was completely dismissive and like he didn’t seem to care that his restaurant was serving RAW CHICKENS to their guests. Severely disappointed with the food and customer service.