Great customer service, drive thru was busy, but went by pretty quick . Ordered an original vito combo. Tasty sandwich! Go grab your sandwich here if your in the area!
I orfered 2 sandwiches and both of them had no cheese. When i called to make sure they are aware, their "manager" patrick called me a liar. I left the tip and didn't even want them to remake sandwiches, and he should be ashamed of himself to talk to customer with "hey". I am not that cheap, but he is.He said he saw the cheese and i could've take the cheese out before taking a picture- what a crack. Not intelligent at all.never will go there again and will fill out a complaint with state.
As of today I'm done with this store! I spend 10 dollars on a sandwich and I can't get a side or peppers!? Like really my 10 dollar sandwich should cover that side of peppers everytime so as of today I'll never again go there and if I could leave a negative 5 star review I would of
Just got home with lunch. Impossible to order in drive through so went in. Specifically ordered no mayo (allergic) and add pickles, onions, and mustard. Sandwich went in trash. Covered in mayo and no pickles, onions, or mustard!
Service has gone down horribly their delivery is horrible their customer service is horrible the last several times through the drive-thru I have not gotten what I ordered I have been charged more than I was supposed to items were forgotten and then they don't want to take care of their mistakes by refunding your money or any compensation for the fact that you spent your time and gas and money to get it for them to screw it up and take no accountability. Food is good but this specific location is horrible.
The employee who announced our order glared at me as I approached and rolled his eyes after I took the food, it was uncalled for and extremely unprofessional to scowl at a customer for simply taking their order. I understand that food service can be a demanding job but there's no reason to have an attitude towards your customers.
I ordered like 50 boxed lunches for a work event. All of the sandwiches were made perfectly, they even delivered earlier than what I originally scheduled (upon request). Sarah helped me take everything inside as well. This was such an easy and quality experience.
It's a good thing that you guys aren't advertising that you are fast anymore because your speed is as bad as your customer service. No communication... no acknowledgement... the girl handed us out food with no eye contact or anything....nothing...BAD SERVICE ... SLOW SERVICE.... do better.... Night of 3/27, heavy girl, clearly hates her job!
Food was great and it was super fast. I got the turkey Italian club and it was absolutely delicious
I love Jimmy John’s roast beef sandwich but I really love this location! They are always super nice and quick