We ordered 10 meat crisp burritos and got 10 bean crisp burritos and only after we left they forgot to give us are cheesy fries witch we went and got then when we got home called manager tell tell her the mistake and because her employee let go of the receipt in the drive throw and blew away she would do nothing to fix it. Not to mention there never open when they say they are like writing on the door. Not sure what happin to these fiesta oles but there all horrible. I will never go there again. Ever.
We have tried to eat here more then just once not open during posted business hours. Finally get to and our order wasn't right... Even before we left the drive thru we had to go in because they forgot half of our food!!! But That's not all we got home and the rest of it was wrong but because the employee let our reciept go and didn't hand it to us the manager was very rude about not being able to fix our order well it's more then the worst experience I have had in a long time I am assuming that customers are not their top priority!!!
I believe this location is closed. They are a bit slow and the building seems run down but the food was ok.
Ordered $50 worth of Tacos and the employees were to lazy to cook more meat. Most tacos had a sparce sprinkle of meat and we're loaded with Lettuce. My entire family was disappointed with dinner. Broadway location is more generous with the Taco meat. Wasn't worth the money, loyal customer lost.
This is now becoming my own fault for continuing to visit this place in the hopes it will change. The tater tots once again were not even body temperature. The drive threw staff did not say a single word to us. The med. Soda we ordered had 3 healthy drinks of fluid and the rest was ice. Had to ask for napkins and the sauce we ordered at the speaker. And to boot we sat in the drive-thru 15min. Again I'm not sure what's up with the owners or the management team. But I for one will not be back to sew if they are attentive to their online feedback or if they adjust the problem areas...
This is now becoming my own fault for continuing to visit this place in the hopes it will change. The tater tots once again were not even body temperature. The drive threw staff did not say a single word to us. The med. Soda we ordered had 3 healthy drinks of fluid and the rest was ice. Had to ask for napkins and the sauce we ordered at the speaker. And to boot we sat in the drive-thru 15min. Again I'm not sure what's up with the owners or the management team. But I for one will not be back to sew if they are attentive to their online feedback or if they adjust the problem areas...
Don’t waste your time. Went with low expectations and it was worse.I get the short staffing and long wait time. It is like that everywhere.Terrible service, though. Rude and inattentive employees. They got a simple order wrong. Missing food, plus not what I ordered.What I did get was made in such a half butted way. Stall, Soggy and foul tasting crisp tacos. Greasy and unwrapped soft bean burritos (I ordered crisp bean burritos).Sad to see this place end up like this. They’re a bit of a local staple.Very disappointed.
Horrible. My burrito was not even heated. Got home cheese was not even melted cold unheated shell. A joke. I had previous bad experience tried again done. Never again
I've got the crisp bean burritos for years now. Until about a month ago. Things went into the toilet fast! I was told they did have any crisp bean. Next Time I got them, about a third of the length actually had beans, the ends were just fried tortillas. Yesterday the lobby was closed and the line wrapped all around the building. Today the lobby was closed and the order sprayer was broken so you couldn't order til you got to the window. I understand that they have new managers and that it's hard to hire anybody, but I sure hope they get their act together. I'm not going back, it's not worth the aggravation.
If I could give minus five stars I would! You do not make somebody wait in line for 20 minutes. And tell you that they're closed. Get in line 7:40. Wait 18 minutes to get to the order menu, silence until 8:06. Someone walks out and tells that they're closed. Cool, I think you need to clear the line of people that have been waiting before closing time. Or go out to the rest of the line and tell them to get, so you don't have to wait to get dinner for your family to be turned away and wait somewhere else. This is the restaurant business which I'm very familiar with and there's no cut off time until the customers are gone.