I know the sign reads made fresh to order but my wife and I sat in the drive through for 2 hours to get two burgers and two shakes. I've waited before for 45 minutes for one burger and a shake but this visit was brutal. After the wait to the window the gal said the burgers had been done but she needs to make the shakes. I don't know what else to say other than the picture speaks for itself. I'm not going back ever.
This place is horrible. We waited in line for quite a while, ordered and paid and we are still waiting over half an hour past paying for a cup of ice cream
For how new this building is I'm shocked on the quality of cleanliness this place is. The chairs are disgusting ? and the rudeness of the kid that was putting chairs up. I'm sorry I spent over 40 bucks to have dinner with my husband. And this kid flipping chairs up around us or behind was rude. Hopefully who ever see this does something about the quality of cleaning. Our food was good and they did a wonderful job on our food.
The burgers and shake were good. Service fast and courteous. However, the number of staff, not all needed for burger prep... some should clean! Concrete floor outside kitchen, on way to restrooms, slick with grease. I told the staff, they made an announcement, and no one did anything. I then witnessed a disabled gentleman's cane slip, still nothing done. The restrooms have not been cleaned in quite sometime. Toilets and and sinks are both in need of scrubbing!
Excellent "home made" burgers real French fries and great ice cream!! Food is delicious and Roger's is very nice clean happy place to eat! Thankful for other locations!! We need one in The Silver Valley!! Two Thumbs way [email protected]
We arrived when they were opening on a Sunday. Sometimes that means your wait time will be longer while the grill is heated, etc. but not here! We had some of the best old-style hamburgers, fries, chips and even a delicious huckleberry shake. I recommend this place!
My food was ready, but sat on the counter (by takeout window) longer than it should have. My food wasn't hot/warm anymore by the time I received the whole order. I didn't want to wait any longer to have them correct it. Granted, they mentioned they were short-staffed, but it looked like poor communication from where we were.
Unfortunately the original location is suffering from lack of care and attention. The Sprite I ordered was flat and needed to be changed. The burger I had was lukewarm at best as well as the fries, other locations do it better. Hopefully the first location can get back to what it used to be.
Great burger and ice cream, very fresh and tasty. We stay by coeur d’Alene river for 3 nights and stop by this place twice, both time was good food and service, highly recommended!!
Tasty burgers, delish fries, and sold shakes. Always a treat. I do wish their stores were cleaner... Aside from that snag, a nice treat to visit.Thanks for your response, but as a customer I don't feel it should be my job to inform your team when its time to clean the entirety of the store.