Don’t get me wrong the food was tasty. However, the woman behind the counter who made my nachos needs a nap or something. She was very short with me, but super rude to all the staff working around her.
The manager working the night shift on 6/14 was so friendly! She made sure to speak with each customer as they were coming through the line. Tacos were amazing too!
First time here & I was pretty impressed. Everything is made fresh daily & their handmade tortillas are so good! Portions are generous & fair for the price. They give samples if you're unsure what to order. The sweet pork is a crowd favorite!
My Daughter and I and My Grand Daughter went into Cafe Rio and did I get myself in for a treat. We bought two salads with two different kinds of Beans and they loaded them to the top! It was so large that it would have made two meal out of one salad. The Staff knew what they were doing and the Restaurant was neat and clean. Thank You so very much for an Amazing meal.
So having a new baby and a deployed husband I decided to let cafe rio feed us tonight and I must say I am very unimpressed. I was charged 13 dollars for 2 corn tortillas filled with lettuce and a few miniscule pieces of steak. I ordered a burrito that was stuffed so full of rice it broke open and now we have a rice bowl. The queso on the nachos just tasted gross like cheap Velveeta or something even my kids wouldn't eat it so after spending $50 I still have hungry kids because apparently a tortilla filled with lettuce wouldn't suffice. Will not be ordering again
Second time I ordered online and received text saying food was done, but got there and again had to wait forever would have been faster to wait in line both times. Ordered extra Pico de galo got none at, asked for sour cream and got nothing as well. Food is usually really good but completely disappointed with online ordering and fees added on the final bill.
I have never experienced anything like it! Tortillas and food was basically prepped, prepared and cooked as I watched. The staff even though were extremely busy made me feel as if I was the only customer. They even have somewhat authentic hortchata. I would recommend trying out the Grub Hub delivery service. Neat place good food be prepared to wait.
I don't even know where to start the food was amazing, the allowed the food to be mild, which is a big deal very clean inside and out have very unique good as well as beverage staff was quite friendly and best of all the general manager was out helping with customers and interacting with customers, the food prices were great for the amount of food wish I could give more stars, a true Mexican grill experience
The food is good and the staff is great but the manager working here was just openly complaining and berating the employees the entire time I was in line.Update: the service here just keeps getting worse. Today I went in and ordered a meal and asked for a large drink. When they told me they didn't have a large drink I said okay I will skip it. The lady at the register then clearly annoyed with me said it's only a 20 cent difference just buy it. I had to explain to her that the value on a smaller drink is significantly less than that of a large drink due to the cost difference and the quantity. She rolled her eyes at me shook her head and said "whatever". I didn't want to get into just how bad of a value and how overpriced they are. I think I'm done with this place unless there are no other options at the moment.The employees here clearly hate their job and every one of them make sure you know it.
They have been prepping salad shells on the grill way ahead of time. It may be faster to skip heating them with cheese at the time of the order, but it makes for a very cold, tough, gross shell. Then all the bean juice, chicken juice, salad juice, and pico juice settles at the bottom if they just scoop it all without draining first- I couldn’t eat it last time and was told to “assemble the salad toppings separately if I didn’t like the liquid.”Last night, the new person didn’t put beans, rice, or meat in our salad at all. It was just lettuce, pico, chips, and guacamole. We paid for it to go, so unfortunately didn’t know until we were long gone. All our tortillas were completely burned. I just think they are struggling.