Someone should give these girls a lesson in customer service. I don't know if their parents are making them work and they Hate it but particularly the girl with blue in her hair. I tipped her 40% and told her I hope that makes your day better. She was mad that I wanted a kids cone because I can't handle that much ice cream and asked me twice what I wanted while my mouth was full of the one sample I got. Ps my partner ordered a big cone. So I'm not quite sure why that ticked her off so bad that I wanted a kids cone so I didn't waste a bunch of ice cream ?
If I could I would not give them a single star. My husband and I went into get a scoop of ice cream. The three young girls who were working were rude to all customers. They seemed upset that we interrupted their chat session. When I asked for a scoop one blonde girl dished it up and threw it on the counter. I told my husband we would eat our ice cream outside because every surface was dirty with garbage on the floor. All of the other customers had the same idea. People were eating on a bench or out of the back of their truck. This place has turned into a dump. We will speed money where the staff has customer service training and know how to clean.
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Ordered a large cotton candy milkshake and a triple scoop cup of 3 different flavors, I received a bubblegum milkshake. I didn't try it until after eating the dinner I got, so an hour or so later, noticed it was bubblegum. I went back to the store and they swapped out the bubblegum for cotton candy without charge, worried me before going in if they would do that but was so pleased that they did! Will obviously be going back, loved that great customer service!
Lots of flavors to choose from and great service. I will go back.
Ice cream was good, Smoothies were good & Great customer service.
It smells amazing as soon as you walk in everyone is so nice!! It's my favorite ice cream place to go!!
Lately, the BR has become more efficient at slingin frozen treats. Happy with the crew!
Came in and some of the employee's had very piss poor attitudes. Very rude and short with us. Overall bad service, did not handle customers well. It seemed like there was no effort or thought put in to making them ice cream products that we received.