Atilano's Mexican Food

218 E Appleway Ave, Coeur d'Alene - 83814
242 reviews
Mexican
(208) 667-7677

Authentic and yummy. Love that they'reopen 24 hours. Thanks for the excellent service. A cozy and artistic environment as well. Good prices.Be warned: salsa is through the SKY spicy for average American white people. Had to eat a lollipop after one taste. It was fine blended in my food in tiny drops though.

Read these reviews immediately after ordering and saw a theme of getting the order wrong. Sure enough, my girlfriend gets a steak burrito instead of a chicken burrito. But my main issue is that this place is so poorly kept. The tables haven't been wiped down for hours and the floor is filthy. It seems the place is severely under staffed and the employees are jaded. Food is... whatever. Unfortunately there's only one Mexican place open after 10pm and it's this one. Ugh.

As a SoCal native on the hunt for good Mexican food in my new home state of Idaho, this place was great. Adobada, Lengua, Cabeza - things I didn't think I'd eat again. Salsas were amazing to boot! So glad they have this and so much more. Authentic to the core.

The food is OK but my comment is about their customer service or the lack thereof. I've witnessed first hand the rude, arrogant way people (paying customers) are treated. Especially if it's busy. I've heard patrons waiting in line for their food say things like, "why is she being so rude" or "everyone seems to be in a bad mood." My advice? Avoid this place. There are lots of other Mexican food restaurants that will offer you better food without the rude, insulting behavior.

We went through the drive through and started to order a steak giant burrito then half way through changes it to 3 taquitos. We ordered a simple chicken quesadilla for our kids (which usually comes plain with no sides) and a giant chicken burrito for me. Which was all bean and rice, very little chicken. Our total seemed pricey ($29 but $32 after tip) We get to the window, I ask for a small water, they run my card hand me my food with no small water and we go home. When we get home they charged us for the steak burrito. They charged us for 5 taquitos instead of the 3 we asked for. They were chicken when we asked for beef. And they threw the quesadilla in the bag lazily so all the guacamole and sour cream that we didn’t ask for got all over our kids’ food. We called them and the lady who took our order started getting rude and wouldn’t refund our order saying it wasn’t her fault and that she read the order back to us. (She didn’t) we even offered to drive back out and give them the burrito back. She just kept saying (in broken English which is why it was so hard to understand her in true first place) that she wasn’t going to pay for the burrito that we messed up on.

Doordash driver here. Super slow and rude service. Went in tonight to pick up an order. Waited inside for around 10 minutes, then realized they were more worried about cleaning the restaurant then making people's food. They didn't seem to care one bit that I was there picking up, or that people were waiting in Drive-thru. I walked out and canceled the order, and they didn't even try to stop me. Proves they really don't care. Also, the other night I decided to at least try it myself. Got the Mar-y-Tierra Burrito. Was good, but not worth the price, plus my $2 tip. While waiting, the women working started yelling about sauce. I didn't know who she was talking to as she was behind the pole and out of my view. I didn't answer, and she just got more aggressive. Other then that, she was very hard to understand. I hate to say this, but I think the reason I was treated so poorly at this place is because I am white, and don't speak Spanish. I do however have a lot of Mexican in my family (through my sister), and I know they wouldn't be happy with the service I have been givin. As for any future visits to this place, they are blacklisted. Someone else can pick up the order I would have taken, but will never take again. P.S. I know they got to clean. But it should not be done during dinner rush! Next time I want a Burrito etc., I will just go to the Taco Truck on 4th by the freeway. Much better service, and food.

Well, this was my first visit, and if this meal, Carne Asada Buritto and some rolled tacos was any indication of the next visit, I'm going to say that so many reviewers here don't know good Mexican food. The burrito was excellent, pico was perfect and the green hot sauce was superb.I am a San Diego native, having eaten at so many Mexican restaurants I'd say I know good Mexican food.Next will be a breakfast Buritto, in the next few days, I'll update or add to the review.Bueno

We went in tonight to order food to go, simple order, Carne asada burrito no onions, a tamale, 2 chicken enchiladas a breakfast burrito and a drink, the burrito was LOADED with onions(pic number 1), the tamale , broken into at least 10 pieces covered in sauce,(didn't ask for sauce), the chicken enchiladas had soggy lettuce on top (understandable for a Togo order) but thrown together and doused in sauce, and they forgot to give us the breakfast burrito. We called to discuss the order but the language barrier was to difficult on the phone. They did offer to give us the breakfast burrito on our next visit. We thanked them for that gesture but very very unlikely we'll go back. If you do decide to visit to order Togo, check your order thoroughly before leaving. Very friendly people.

Worst service I’ve ever had in any place. The lady at the drive through is literally pointless. She doesn’t understand, messes up the order and then tries to overcharge. If you don’t know who she is just look for the lace with to much makeup and the drawn on thick brows. I’m not knocking her makeup. To each there own but that’s how you would visually identify her. As someone who speaks Spanish because well I am Hispanic she needs to learn how to communicate and more importantly listen. Take this advice if you chose to go there. Ask for a receipt, check that you got what you ordered and most importantly do not order with the lady mentioned above. If you want quality tasting Mexican food (which can be hard to find in North Idaho) I can recommend a few places. This however isn’t one of them I will say the few times I have been there when I’ve ordered with the young Hispanic girl at the counter the order was correct. Drive through orders and anything with the other lady is just a free for all and not in a good way

The people are very nice! The beans are delicious and authentic. I ordered the fish tacos. The pieces of fish were very small and the taco itself was dry. It needed some guac and sour cream. I dont know if you can purchase that, this was our first time and we were rushing. The portions were small. I did love how much cilantro was in my taco. I'd say my meal was more worth $7. My husband ordered a taco and burrito. He said his taco meat wasn't as flavorful as the meat in the burrito. But the burrito was big. His plate seemed adequately priced at $8.75. Thats all we tried this time but we will be back. They are taking Christmas orders for tamales. 12 for $28. I would like to try those.