I don't ever take the time to write reviews, but I felt this experience was noteworthy. I actually just called to find out the Starbucks employees name (Zoe) and personally thanked her and acknowledge how good my white chocolate mocha tasted. I was just in line behind two young girls that ordered 6 or 7 drinks (I lost count). Although a line started forming behind the two young girls, when it was my turn to order, Zoe remained very friendly and courteous! Thanks Zoe for a great coffee!! Sincerely Shannon
STOP talking and take care of your customers. Do not go here if you want your drink in a timely matter.
The coffee could be good they have a good shop
Unhappy, no in store purchasing, drive through only.
Never thought I would give Starbucks a one star. First of all, zero smily greeting. It was around 5pm on 8/14/21, a tall-ish blonde young woman. I ordered an iced matcha latte, something I have ordered probably 30 times. When she gave me my cup the bottom inch was dark green with all the milk sitting on top of the green. I asked her if she had shaken it up, she said yes. I told her this is not how a matcha latte is supposed to look. She said that's how lattes are made, shaken up then milk poured on top. Um, no. I told her I have watched these matcha lattes made several times and they are done by putting EVERYTHING into the shaker and shaking it all together then poured into the cup so everything is a uniform light green color. She acted like I didn't know what I was talking about. If I would have kept that drink I would have just been drinking straight milk most of the time then had bitter gross green sludge at the end. She took it back and dumped it all into the shaker. So at least it was fixed. I don't blame her, I blame management for not properly training her and setting her up for failure with customers. I'm a nice customer and respect people's learning curve but if employees are improperly trained they are being set up to have to deal with angry customers and getting yelled at, not all of them are as understanding.
The young lady was very helpful and friendly! Thank you for the early morning smiles
Would not pay that for coffee
The slowest Starbucks. Hot brew station clearly has a sign for the Veranda brew but I was told they don’t brew it. Waited in like for over 20 minutes to be told I would have to wait for a blonde roast pour over. Asked for whatever hot coffee they had brewed. Waited another almost 10 minutes for them to brew a pot of coffee because there was none brewed. Manager needs to staff better on the weekend especially for standard morning rush that EVERY Starbucks sees. Employees need to learn to multitask.
Busy as all but very fast and friendly.
Always great