I made reservations a week in advance and received several updates about the reservation then I get to the restaurant and they had no record of my reservation. Same thing happened last year when used your incompetent website for to make birthday reservations for my wife at Lucky Finn. Again, I had several notices of the upcoming reservation only to find the restaurant closed. I will never use your worthless website again.
Buffet was great! We checked in with reservations for one Senior and 3 Adult regular priced buffets, but were charged 4 full priced buffets. Sadly the server did nothing and did not adjust the bill. Riverside Hotel should not offer $4 senior discounts unless the servers know how to ring in correctly.
We were a party of 8 with all different food restrictions, everything from gluten free to pescatarian, Riverside Grill had everyone covered. We all enjoyed our meals, we were there on a Friday night and the live music was lovely. I will say we were nervous when we pulled up and found the restaurant was in a hotel but we had nothing to worry about, the food and service were good and the restaurant was lively and fun. Great night all around.
Good food, not many choices. Really slow service (food came quick but couldn’t get a refill on water) even though we were the only ones in the restaurant. Went over to the other side to listen to music and was hassled about not ordering drinks. No view of the River, even though the restaurants name would state otherwise.
We were staying at the hotel, and got takeout to eat in our room. The meatloaf and crispy skin salmon were both good, and we split a nice dinner salad. I made sure to ask for plasticware with the order. When I got back to the room (a long walk, this is a huge hotel), I found 2 packets each containing a very thin napkin and a spork...you know, the combination spoon/fork that is useful as neither. This made the otherwise good food very difficult to eat. Good thing we didn't order steak. This is supposed to be an upscale restaurant, can't they do better than that?
Great service and good food. Accommodated 10 on mother's day!
It was a last minute Mother’s Day dinner reservation. We got there a little early but they seated us and service was attentive. Considering how busy they were it was an overall great experience.
The food was well below average. Old and stale. Very tasteless and rubbery. the selection was minimal. The bloody mary's were harsh and tasted like some type of cleaning agent. The only saving grace was the omelet bar, which of course you select how it is to made.
We had reservations for Mother’s Day. Hostess was very rude. We were seated 20 minutes late, then took another 20 minutes to get silverware. Coffee we ordered came after meal was nearly finished. Will not be back.
The service was good and food was decent. Good place to eat at the hotel.