Jack In The Box

6300 N Eagle Rd, Boise - 83713
122 reviews
Fast Food Burgers Tacos
(208) 938-5360

The food is ok but the people making the food are either incredibly dumb or just lazy. I confirmed my order with it correct on the screen and the cook managed to get every item in my order wrong.

Amazing...got the best service today...July 29th 2022....overworked and understaffed and I was a dine in customer....I expected subpar quality and got excellent food for next to nothing....and as fast as one could expect givin the times these days

Awesome can you go wrong with good all breaded chicken basket with curly fries and extra ranch

Their customer service is horrible 90% of the time. I get my orders messed all the time.Today I went in with my daughter. I ordered a shake but since it's not part of my normal routine I received my food and drink (I had to change twice because they didn't have what I asked for. I was told at the window) and proceeded to drive away. My daughter reminded me we were missing the shake. She goes inside and asks for it, one gal says "it will be out in a minute" super nice about it (remembers I'm a regular)The gal that gave the shake to my daughter proceeds to tell my daughter "oh you guys are the ones that drove away" in a rude way. My daughter apologized for the mistake. Not sure why she feels the need to be rude. Mistakes happen, no need to bash a 13 year old because her mom drove off.

ordered 2 #3 sourdough jacks with no tomatoes extra cheese and curly fries. order correct but fries ice cold and sandwiches not even toasted and no cheese period on burger and no one in line before us at 7pm tonight. ridiculous and they want 15 an hour to start at fast food. think not. could have said its gonna take a little longer

Had the regular burger with L,T, M. It was prepared correctly but the tomato was sour and spoiled tasting.

I had very nice friendly service! 5 stars for that, but food is definitely 1 star. They were out of jalapeños and I was fine with it, but I had to wait for my good for 10 minutes outside in the parking lot, and realized they gave no napkins when food was oily and needed something to wipe with, and my tacos was burnt which was really disapointting.. and not just one... my two tacos were burnt and tasted it like burnt tacos..maybe thats why it took 10minutes for the wait :( fries were good though!New update.: this was only food I had today... I got food poison

They either can't read an online order or just don't care to do it correctly. Received all the wrong drinks. My shake wasn't supposed to come with whipped cream. Took over an hour just for them to prepare it in general. Horrible.

Had a terrible experience here late night on new years. This review is certainly coming late and I thought about not leaving it but the experience was bad enough. It was late and they were still open, the lady taking order via drive through seemed annoyed. Had an attitude while taking the order, when we pulled up she did not say anything just put her hand out for the payment. After the order was done and she was handing it over, the order fell to the ground. She simply closed the window , threw her hands up and said I dropped the order. We did not wait for them to re-make it, we asked for a refund instead. She did not want to give us one and asked another employee to deal with it instead. I hope that by now they have better people working there.

The staff here is very friendly! Due to my work I come here to use the restroom on a regular basis. The restrooms are always clean and if it's not clean someone cleans it very quickly. Will definitely be coming back here for my snacks and drinks!