Wow. Where to begin. The following is a true story.I called to place a pick up order on Saturday around 4:30pm. A man answers and quickly asks if I can hold. Sure, no problem. After 15 minutes of listening to this guy laugh it up with his coworker, I decide to hang up as he obviously forgot about the phone. 45 minutes later, the line was still busy as the guy still hadn't hung up the phone. A friend of mine didn't believe me that a pizza joint with practically zero indoor dining would leave their phone line off the hook for over an hour on a Saturday night, decided to call for himself. Shockingly, my friend gets through but not shockingly is asked to be put hold as the guy explains he has another customer already on hold. However, the guy clicks back over and asks to take our order (thinking we were the other customers, maybe?), so my friend starts to order but the guy interrupts my friend and puts him on hold. For the third time the guy clicks back over, acting like we are new customers and asks to take our order. My friend begins to order and the guy, again, asks to put him on hold. This time my friend, extremely frustrated, says no and asks why they are playing jokes on their customers. The guy starts yelling at my friend for the accusation. My friend hangs up. I call back asking if they take orders over the phone. The guy says of course we do. I then try to recap what's happened over the last hour and the guy starts getting mad. I asked for his name as I planned to report him to the owner. He claimed to be the owner and hung up on me.I should thank Guidos for the most awful, bizarre, but memorable experience I've had with a restaurant in my 40 years but i can't. However, I do vow to not only never spend another cent there, but to ensure every single person close to me also never spends another cent there.
Just moved into town and tried out this place for the first time as I wanted some authentic Italian food. MY GOD THAT WAS THE BEST STROMBOLI IVE EVER EATEN. Really nice vibes in the place too, felt like I was back in Chicago or Los Angeles
This location sent the wrong pizza. It was supposed to be half cheese and half pepperoni with white sauce. When it arrived, it was clearly the wrong order with an unfamiliar topping. In an attempt to figure out what exactly was on it, I had a taste and realized they gave us a sundried tomato and basil pizza - not at ALL what we ordered. They skipped the white sauce, too, so it was a dry, sauceless pie.And the tomatoes tasted AWFUL! it was like getting a fresh mouthful of vomit. I spit it out immediately out of disgust. I tried the basil, and it too was bad. I tossed it all away. I'm not one to waste food, but it was far too nasty. It did not taste fresh, it was cold, and so I am disappointed and quite frankly UPSET after waiting 2 hours and spending $50. The other pizza we ordered came somewhat correct, minus the sauce again! My brother can attest to its terrible quality.I do NOT recommend, ESPECIALLY their sun dried tomatoes, unless you like a mouth full of fresh-tasting puke. It was TERRIBLE and regrettable.NEVER ordering from here again!!
Got half the order I paid for and they blamed it on DoorDash. The pizza is greasy and not even worth it. And if you complain about you didn’t get the stuff you paid for they threaten to call the police not very professional.
Delicious!! The crust is amazing! We will definitely be ordering from Guidos again!
I haven't spent much time in NY or at least not enough to be a NY pizza critic, but I would hands down take Guidos over any pizza I tried in Manhattan. They never disappoint.
Delicious, authentic, and close to home! Definitely in my top 3 for sure, come here if you haven't yet and get a slice!! :)
We ordered Guido's via a local delivery service based on a recommendation.After a 90 minute wait only two of our three pizzas were delivered. Hoping to avoid another 90 minute wait and willing to drive the 7 miles each way to pick up the remaining pizza, I called the store to find if they still had the rest of the order. Scott, who claimed to be the store manager answered the phone and refused to discuss the issue with us stating that we 'had to call the delivery service' to get a resolution. Meanwhile, my granddaughter, who had been on her best behavior for a week and who's cheese pizza was the one missing, was hungry and very disappointed to say the least. Scott wouldn't even look to see if the additional pizza was around anywhere. In fact, he went so far as to state verbatim, "I have other customers trying to call me and I don't have time for you." After hanging up with him, I did call the delivery service who tried to place another expedited order with Guido's, the delivery service even went to the lengths of calling Guido's first to be sure they had the ingredients needed to re-order the entire order. Guido's confirmed with them that the ingredients were available and the order could be filled again. After another 40 minutes of waiting, I checked my order status online only to find a message that the vendor had cancelled the order due to insufficient ingredients!!!Guido's didn't have five minutes for me then...and I promise, they will NEVER need to make five minutes for me or my money ever again!To add insult to injury...both my husband and I had upset stomachs after eating Guido's pizza.For what it is worth, the person who recommended Guido's did later add that while the Chinden Guido's does have a reputation for bad pizza and bad customer service, but they have had wonderful food and experiences with the Boise Guido's.
This place is GREAT! They have great food, the customer service is great,cheap prices, quick and good!It's also within 20 feet of a local night club (Willi B's) which makes it nice to go have a cocktail or a beer after lunch!
Always guaranteed a fresh, hot delicious slice of pie served with a side of good humor and affable manner. Who needs parmesan cheese or chili flakes when you have that? ?