We go to this location regularly and am surprised at all the poor reviews! Always been courteous and not rude at all. It has on rare occasion been a little slow getting thru drive thru but otherwise good service. I do have to say I was shocked to go last night and find the location closed with no note on door or anything. I called the closest location to check what happening. No explanation but I saw at least a dozen cars come up to order and drive thru coned off and doors locked. We sat there for a while waiting to meet someone and several workers arrived and opened up. Wow! Hope all is well!
drive through person looked cranky, hash browns tasted stale , crispy like they were RE-FRIED in bad oil ??♀️ the coke was flat. the buns for the breakfast jack smelled like a week old bread left out to spoil. do NOT bother to get the loaded tiny tacos they chop up brown lettuce and all the tacos in the box were soggy ? I would've driven back to throw it at someone but i had already reached my destination. Kunia Jacks is gross to say the least
When I am in Kunia this is my spot for Jack in the Box meals. I have eaten inside a couple of times however I normally use the drive through which has always been, fast and efficient with orders filled correctly. When I have eaten inside there has always been plenty of spaces available. Inside of the restaurant has always been spotlessly clean with very friendly efficient staff.,
Everything was hot, perfectly cooked not over cooked or undercooked like some of the other Jack n the box. Fries were crunchy and interior was soft n fluffy potato. Good overall. Never had a bad experience with the food so far.
After going to the bank my mom and I swung by this fine establishment for some refreshments. I really love the shakes. The burgers are good however I just cannot get over how good the shakes are for what you pay.
Gave me the wrong food in drive thru. I asked for a Sausage Crosant and I got a ham and bacon sandwich with eggs. Pus the girl repeated my order at the window.
Their drive thru/pick up is never open 24 hours at the Kunia store!!! So disappointing! We had to drive all the way to Kapolei to pick up our mobile order early in the morning.
The service is really slow in the morning but the burgers are good
It's a fast food place. Burgers are good and poppers are good. Fast service.
Great menu. Especially during the covid era late nights.