Went for a midnight snack with my bf. The girl Justice was working and she was absolutely awesome. Also milkshakes were the bomb and great price.
The order was wrong and they said they couldn't fix it. They argued that we didn't order egg rolls, but for some strange reason after we paid and drove forward the cashier asked if we ordered fries, we didn't, nor did we receive a receipt when paying to make sense of her odd question. There was one other car in drive thru ahead of us and nobody in the lobby. We wouldn't have known they missed one of three items ordered if they didn't say we needed to pay an extra 50 cents because our item only came with one sauce and we wanted 3 (4pc chicken strip and 3pc egg roll), but they could only give them to us if we had asked for them when placing our order. We were happy to pay for extra sauce, but to have to drive back around to the order window and place a separate order for them and them refusing to fix the missing egg rolls is VERY strange. Since they missed a major item in our order eventually they decided they could let us have the 2 extra sauces free of charge (just no egg rolls to dip in the sweet and sour sauce). I spent a couple years working for the JIB franchise at multiple locations as needed, so I am familiar with many locations charging extra for sauce, but that doesn't explain the rest of the problems being ignored by the staff and argued with. Sadly the chicken strips were badly overcooked as well, too dark and very dry. The burger and soda were as expected though.
Pretty cool to visit. Don’t have this franchise in my state.
Manager was really rude never polite Always messing up our order never going here again ruthless people on this island
Good food and service ? ? loved it.
I love paying for fries and driving 30 minutes home to realize they didn’t put the fries in the bag.
The food was very hot and fresh.
The only Jack in the Box restaurant on this island is surprisingly well managed.Serving breakfast was fast and efficient.
Terrible. I am used to terribly slow service at most fast food and especially JITB, but this was on another level. Placed a mobile order for pickup. Store was locked so had to go through the drive through. At the speaker they said they weren't sure they had our order. Then at the 1st window they said they were pretty sure they had it. Then at the pickup window we had to remind the SAME clerk who we were and she seemed entirely confused. They finally got our order to us, but it was 40 minutes since we arrived. Unacceptable.
So disappointing! Ordered four tacos, took only 4 or 5 minutes to pay and be on my way. Ate in my car, about one mile from the jack in the box. Tacos were room temperature. So disappointing. Obviously they were cooked way before I ordered them.