My girlfriend step in one of my favorite places and brought me a delicious and delightful cold brew.I loved it.
Our Ka Makana Ali'i,I is a quaint addition to Ewa Beach and Kapolei. The outdoor seating for grinds is nice. Good selection of restaurants, I love our Cheesecake Factory. The outdoor music is so inviting. I flew home last night and captured this groovy photo of the mall.
From the moment we walked in Samantha had an attitude. I’m assuming she was annoyed because she had to stop talking with her coworkers to help us. She was so rude, and kept rolling her eyes. Usually all the Coffee Bean workers here are amazing, but she ruined that. I recommend driving a couple of minutes away to the one in Foodland, their team is always so sweet!
I ordered a large drink, but she BARELY filled it at all.
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Awesome! Very convenient and has all the stores I would usually drive to Pearl city for
I've never been to TCB&TL before as I am a Starbucks person. This location in particular have military discount but you gotta ask, one thing that SB does not honor. But they charged me for a cup of ice water which SB always gives out for free. I ordered honey oatmilk Latte (which is my usual go to at SB) and man, it was another charge for both honey and oatmilk. Taste wise, it was okay. It just got expensive because of all the extra charges like almost $3.
I started visiting Coffee Bean & Tea Leaf more because Starbucks hasn’t had any of my favorite iced teas or drinks in months & (basically the entire summer) & also there really isn’t any other nice cafés or places to get a nice coffee around Kapolei. I really enjoyed the Pumpkin Spice blended drink so I decided to try it again. I found it a bit odd the barista never asked if I wanted it hot, iced or blended. It’s difficult enough trying to communicate through masks, so I think it would be helpful if they at least asked prior to making the drink. I ended up getting an iced pumpkin spice latte & told the barista that was not what I wanted. I wanted the pumpkin spice blended drink, so she takes the other drink back & pulls two long shots then pours it over ice, adds the mix & blends it. She never acknowledges her mistake or apologizes & seemed to be rushing to get me in & out. There were a few people who came in after me but there wasn’t a long line & it wasn’t super busy so there was no need to go at a hasty pace. I also forgot to mention I wanted almond milk in my drink but again I was never asked what type of milk I wanted or if regular milk was ok (in this case I would have said no, almond milk please). Then she proceeds to tell me it’s a $1.04 I’m like ok, so I left a $1.10 back on the register & walked back over the pick up counter to wait for the drink to finish. I hope CB&TL management reads this feedback & train your younger staff on customer experience. There are levels of customer service & expectations especially if you want to maintain a loyal, regular patron. Please facilitate a training for your employees & for the love of God please have your workers cover their hair with hairnets or put there long hair up into a ponytail or hat, it isn’t professional or sanitary especially in a food establishment. Mahalo!
Was very busy, but the staff were working quick. I ordered the midnight mocha which was very sweet. Not much coffee taste to it.
Great expresso great people