Tried to get the credit applied from my previous purchase from 11/22/21 because of hair in the food. Manager (short Filipino guy) said he applied the credit which should have been around $3. After looking at the receipt, he gave me a 10% discount and called it good, which came out to about a $1. Ripped off by the manager who did not want to give me the receipt. I had to ask for it.
One of my favorite places to grab some tacos and a sour dough Jack!! Employees are nice and the service is quick! Have and will continue to frequent this place!!
Oh, we haven't eaten fast food for awhile (6months) now and so happend my husband was craving Jack in the box while we was passing it in Downtown Honolulu. So we decided to buy food from Kaneohe near home and feed our family of 10 people and It wasn't a good experience, but it did make us not miss fast foods. The food was not freshly cooked. The fries definitely was soggy. It's sad, but it is what it is.
Forgot an item in my order, went back and they rectified the missing issue. Then when I opened up my meal they gave me the wrong burger.
Because the cashier did not speak english and did not know the products, my wife was served a meat product that got her very sick. She is a vegetarian and we asked if the item had meat in it. Little icons for the menu items annotating them as vegetarian would go a long way.
Dillingham Drive-Thru is fast & friendly. LOVE THEIR SHAKES ...
They do the best lettuce wrapped chicken sandwiches.
The cashier didn't listen, the drinks were leaking and wrong. I tried to get another cup to replace it, it to was leaking. After a 2 minute conversation to get a different cup, we gave up there. The chicken ranch sandwich was dried out like the chicken was old and tuff. Hard to chew. The egg rolls were on point and super fresh as well as curly fries! Best curly fries I've ever had.Tried multiple times to let the cashier make it right and it was like she was just zoned out, not there.. spacey. Idk, first time experience with Jack and the box. Impressive menu, let down service will try again in the future, but a different location. Clean restaurant and the egg rolls were on point and super fresh as well as curly fries! Best curly fries I've ever had.
Much better than other drive thrus in the area. They have never got an order wrong for me. Fantastic staff there
The line in the drive thru is long expect to have a little wait. I love their Sourdough Jack and Curly fries..always get their buttermilk for dipping sauce. Eggrolls and Jalapeño Popper always hits the spot for your drunken munchies!!!