They didn't have orange juice and I had to have soda even though it's one of the drinks we can replace a drink in a combo menu.
Tacos and steak bowl were great.
Best Mexican food on the Island
Probably one of the faster taco bells on island
My wife and I have been eating Taco Bell for 3+ years and this is the best/highest quality Taco Bell we’ve ever eaten at. The crew is always so nice and they’ve never gotten my order wrong, I do a lot of substitutions. Also the food is always fresh and good, never tastes like it was left out.Glen Bell himself would be proud of this restaurant and her crew. If I could give more stars I would!
Dude, It's taco bell. What do you expect?
Normally I don't leave a review, but I've constantly have had problems with this specific location and it usually occurs at night. Tonight I ordered 3 items and was accidentally charged (but refunded) $19 for an uber eats order. I told the lady at the drive thru politely that I thought the total was like $10... she looked at the screen and disrectfully told me that it was $19. I told her what I had ordered and there was no way that the 3 items I ordered was $19. The situation got fixed and I got charged $10... i got my food and my visit was probably a total of 20 minutes because they were busy. I got home and my food was cold and the cheese in my burrito was cold and not even melted. It had lettuce which I did not ask for and normally I wouldn't make a deal about it but because this particular experience was bad it just completely topped off the overall experience. Before I ate my burrito, I ordered chips and cheese and came home to find out that I got the chips but not the cheese. This has happened before where I might get one or the other during the night shift. I skipped the Kaneohe location because I had been getting better service in Kailua, but it seems like it's only during the day. I wish I would've just gone to the Kaneohe location and wait the whole ride home to kailua to eat my food. The night shift never seems to enjoy their job and when there's a rush, there's always a mess up and it usually seems to happen with me. If you don't like your job, it might be time to find something else.
Fast, polite, big order was correct. Your crew tonight was great.
You missed the ingredient called lettuce on both tacos in my order. Don't know if this was just laziness or incompetency. Pretty sure the only reason people go here is because it is close to their home and they don't have to go through the gates. Quality control needs improvement.
Let’s see how the customer service is. Update....