COVID19 RIP: Bethel Union was my Friday pau hana treat for pulling up a barstool, chatting with the bar keep and ordering dinner. Not sure if it will rise with the vax rates. Im still seeking my 3rd place now 16 months into the pandemic...while still going into the office daily.
Excellent food. Great seating on the back lānai. Good service from the waiter. Slow slow preparation of food (~40min wait at 11:30am for lunch on a Wednesday), but the manager discounted the bill and came out to apologize. Handled very well & very professionally. Otherwise outstanding experience.
Cozy Downtown restaurant with amazing ambience in the back dining area.
Good place for business lunches.
Absolutely fabulous service and incredible tasting food. Some of the best we've found in Honolulu. My wife has celiac so we always look for restaurants that can accommodate our dietary needs. The staff here was incredibly knowledgeable about cross contamination and took great care of us. The menu was fresh, exciting, and delicious. Highly recommend. Would love to go back.
Nice intimate place. Not much on theenu though.
Valentines days always packed, opt for outdoor seating
Had a reservation on Valentines Day - they had a limited menu for $50 which we were not aware of because it wasn’t on their site or no notice when we made the reservation. We decide to stay anyway. We were seated and no one greeted us for 20 minutes so we left. Come to Honolulu every other month on business but will not go near this place.
I made an OpenTable reservation to celebrate a 5 year anniversary (our anniversary also happens to be Valentine’s Day). Our reservation was at 8 and we showed up to check-in around 7:50 - it ended up taking about 30 minutes for the host/waitress to get around to seating us (she was working very hard, running around the restaurant). Once we got seated, we looked over the menu for a few minutes and were ready to place our drink orders/pre-fix menu selections, but to no avail. We waited and waited, watched the male waiter scan our section and he continued to avoid eye contact with us... we didn’t even get served water. We ended up walking out at 8:45 because no one came by to serve us. This was also our first time dining (or attempting to dine) at Bethel Union, and it was very disappointing. We frequent much of the downtown/Chinatown food scene. Seemed like they overbooked for this particular evening. As we were leaving, the couple next to us noted that they had ordered an hour earlier and still hadn’t received their food. We don’t mind waiting, we consider ourselves pretty patient people - our main issue was the lack of communication by our waiter and the staff. Seeing other people seated after us receive water and drinks made it seem like we were skipped over purposefully and was the main disappointment. We ended up making the best of our anniversary at a different restaurant, but I don’t think we will be coming back to Bethel Union anytime soon...
We had a 7:30 PM reservation for Valentine’s Day dinner and did not actually get anything to eat until well after 9:30 PM. The waitress was not very solicitous, and more interested in telling us how much she disliked having to deal with Valentine’s Day crowds than in ameliorating the situation. The food was actually very good, although it was no longer even warm by the time it reached the table, and the “crispy” calamari was actually soggy and cold. We strongly recommend that the restaurant control the number of reservations it accepts, so that the number of patrons does not exceed the capacity to serve them.