Got a regular latte, matcha latte, smoothie, smoothie bowl… waited for over 30 min. 2 girls working, one did everything while the other one made 2 drinks in 30 min - she didn’t start on my matcha latte until everything else and that took another 5 min. We couldn’t order a bubble waffle because they were short staffed. I understand being short staffed, but usually people move a lot quicker when they have a bunch of orders to do. 2 stars because the drinks were good. 0 stars for service.
This place is super cool and enjoyed the ambiance UNTIL I placed an order for food. They made me the complete wrong thing which I was super cool about and asked them to please fix their mistake and they responded with such a negative attitude about something so very simple and easy to fix... For a place that's all about peace and tranquility she sure was a rude young woman. I won't list her name but I sure will not be spending anymore time or money in this business.
My sister and I had a great experience here! The waffle was so so good! It was enough for us to share. We both got cold brews and they were amazing! Everyone here was super sweet. I was having a really bad and sluggish day when I came to visit and the employees here lifted my spirit. Everyone was cheerful and the shop itself was so vibrant and happy. Definitely will be our go to! :-)
Super cool vibe, very friendly staff. I got the Upliftor and it was delicious. My mom tried the Boho Blend and she really enjoyed the unique flavor! Definitely worth checking out if you’re in Hilo.
Excellent espresso and bubble waffles. I had my first affogato in years because they were able to make it with non-dairy ice cream!
The Hawaiian pineapple white tea was good, however the espresso may have been the smallest I’ve ever seen. No restroom to use either (though many places in this area don’t have restrooms for customers). Kind of a… strange interior, with employees walking around in lavish headdresses and masks dripping with jewels. Definitely an e-girl meets vampire vibe.
Be ready to wait 40 min for 2 bagels with cream cheese and 2 lattes and 50 min for a puffle with minimal customers in the shop (apparently this is how long it takes to make it from scratch). And even then, the order may not come as requested (bagel not toasted or puffle not as described). Moreover if you are not happy with such unreasonable wait time for a coffee shop, expect the owner take personal offense and be rude to you. A chef can make a gourmet meal at a restaurant for this amount of wait. This place is not worth the trouble.
So it is really hard to describe. But they serve some really epic drinks. Some of them are coffee-based. Some of them are hot. Some of them are cold and some hot. We truly loved the ones we ordered..In all honesty, somebody needs to discover them and make them a chain because some of their drinks are truly amazing
Amazing store with incredible things. A bit on the pricey side, but some lovely rare funds. The cafe is incredible...coffee is made to perfection and all the ingredients are natural. The food is so good, and the ice cream is a great treat on a hot day!
Not only is a REALLY cool place, its REALLY good too! I got the Lime in da Coco WITH MAGIC! when you come get a drink, and you absolutely should, if they ask if you want magic...the answer is ALWAYS YES!!! I won't tell you why, you just need to go do it for yourself!!! Stop reading this and go...tonight! Hurry, they close at 6p!!!