Subway

2295 Towne Lake Pkwy Suite 128, Woodstock - 30189
81 reviews
Sandwich Shop
(678) 503-8108

It's hit or miss with this franchise. But all in all depending on what you get it could be good. I like the tuna that's usually the only thing I get and whether it's real tuna or not it's good.

No complaints from me. Bread was fresh. Meat was fresh along with the toppings. Employees were alert and courtious.

Went today. Girl was in the seat talking to a boy. I walked in and she went behind the counter. Without washing her hands she starts to put gloves on. I asked her to wash her hands. She gets offe es and looms at the boy, in shock. Her hair was a mess and was shedding on her pullover and no hair net. Another customer walks in. The boy with scraggly hair gets up and goes behind the counter to help them. He also had no hair net and his hair was everywhere. The food is open and they ha e to lean over it all. Neither looked clean. If I was not in such a hurry, I would have gone someplace else. The Lord had to take me through this one. Not thinking I will return. Cleanliness is pretty important in the time we are in.

Big shout out to Zack! Every time I come and he’s working I get amazing service and a good laugh. He’s legit the bees knees. GIVE THAT MAN A RAISE.

They were out of Meatballs!!!! Two of the three sandwiches I was ordering were meatball subs!!! Had to make another selection and it wasn't what I wanted nor my husband!! Guys working were polite however.

Service was good, meatballs for sub were burnt. Sandwiches were pretty good overall.

After a few times of lackluster sandwiches, this place is back! I dont get it often anymore, but I may be back more often if they continue again with making the sandwiches like the did for the longest time.

This subway would be a lot better if they had friendlier employees. The guy who took our order was jamming out to his music and barely paying attention to what my fiancé and I were saying. The place was really dirty. In front of the glass where they display the chips was nasty and there was bread, lettuce, and other pieces of food everywhere. The counter where you order was the same way. Would also be nice if the drink fountain poured the correct drinks and actually corresponded to the drink listed. But if you want an edible sandwich then here's the place to go?

Super-friendly and efficient staff. Kaiden made my sandwiches to order in record time while carrying on the most interesting conversation! Great customer service. Highly recommended.

I only gave this 1 star, as it was required to leave a star in order to post a review. I have not seen such blatant unprofessionalism in a while. Walked in with my son at about 9:25 PM. A Group of what appears to be young adults, or teens possibly, were gathered in the corner of the store yelling “guys there’s a customer here” when I walked in. Next, an employee in the back yells “just as I started washing dishes” as if annoyed. Staff members and/or other customers in the corner of the are snickering and giggling as an employee walks to the front, offering no greeting, no eye contact. Everyone still snickering and giggling. My son and I left. No order was placed, nothing was said. We just made our way to the exit. I’ve never received decent customer service during any of my prior visits to this location. However, my son requested Subway for dinner, and it was nearby. I’ll never visit this location again. Always terrible service, but this visit solidified the reason I should not and will not return in the future. Hope management considers reinforcing a higher level of customer service and professionalism among staff or possibly bringing in more mature staff.