So I ordered a smoothie two days ago for delivery, after two hours of waiting no smoothie was ever delivered. I called the store multiple times the young lady stated the driver picked up the smoothie took the smoothie back to the store so then I proceeded to go to the store when I got to the store and picked up the smoothie not only was it watery no one attempted to offer any help. I called to speak to the manager and she told me there was absolutely nothing she could do and refused to give me a refund for such poor service she had the worst the worst and most unprofessional customer service I have ever encountered. I asked if there was a corporate number or any way to contact the owner of this location and she told me no there was nothing that she could give me!!! Just a big disappointment for a location I was frequently going to throughout the week.
PLEASE put a SMOOTHIE KING in Cartersville Ga....We LOVE SMOOTHIE KING and the closest one is 40 minutes away. It would do sooo well here !!! Please ?
Quality customer service is hard to come by these days, but Heidi is a shinning star at this location. Always greets you with a smile and is friendly and efficient throughout the entire process.
I absolutely love this Smoothie King but the inconsistency really worries me. I have been ordering the exact same smoothie for the past three weeks( coffee high protein mocha with a full shot of pure recharge ) and all three times have gotten it different. The first time I ordered it was super rich and smooth with a dark color.The second time it was really light and soupy.I called to make sure it was the right order and they were nice enough to offer to remake it but I didn’t want a remake. I just order it again today and I am chewing chunks of dates and nuts and it’s super thick and back to being dark but not as dark as the first time. Talk about emotional roller coaster!
I didn't spend $30 for a metal travel cup from Smoothie King to get a styrofoam cup with my next order and have to pour it into my travel cup myself (I walked in with said Smoothie King cup that I bought it at another location in Woodstock). Showed it to the girl with dyed red hair when I ordered, but she made no effort to ask for the cup or tell me where to leave it. I even left it on the counter for the young person making my order; that girl ignored it while reaching for a throwaway cup, which was right next to my cup. These kids need to PAY ATTENTION or get a job at a gas station.
The best place to go! Great people and great smoothies!!
I can not say enough about how AWESOME the folks are here!! The smoothies are always great, but it's the people that make it worth going there!!
Always good here. Just be sure to look at the signs outside and window posters before ordering. They have some new stuff and you might miss out if you just order your usual.
great selection great staff too
Ordered 3 smoothies and spent about $30 person said it’s a 44oz cup, so I said okay... went home and measured it because it definitely didn’t look anywhere close, turns out one cup was 42 oz, another was 34 oz, and last one was 31 oz... was definitely not worth it.