Firehouse Subs Russell Pkwy

206 Russell Pkwy Ste 100, Warner Robins - 31088
122 reviews
Sandwich Shop Fast Food
(478) 542-9967

Dirty establishment. Tables, floor and counters. Will not be back . Felt gross and didn’t even eat our food.

I must start off by commending the staff I encountered today. People wonder why they can't keep staff is because they can't do what it requires to keep good workers. How is it possible that this location is at one of the busiest locations in Warner Robins, but the credit card machine has been down for the last past 3 days or more. Then if you pay with cash they can't give you change? I guess the owner doesn't care about their profits...

The employees were nice, friendly and very helpful. Great food and great customer service.

The last time I ate here they didn't quite have it together, training new staff while the current staff already working look confused on how to prepare orders. Asked for no mayo got mayo on the sub anyway, asked for my sub cold and got it hot?

Employee used profane language to customer and started a very uncomfortable verbal altercation. I will never come to this firehouse again.

I see why no one likes this location. Joseph is an a**. He does not know how to talk without yelling and making sarcastic remarks. I can't stomach him. Stay far away as long as he works there.

Unprofessional and slow. 30+ minute wait for one sandwich, seemed like only half the staff was even working, and the ones who were acted with the urgency of frozen molasses. Didn't even have time to eat my sandwich due to my entire lunch break being used just waiting for my food.

Sandwiches are ALWAYS on point. I get the large italian with extra dressing and onions everytime and they never fail. Good service and delicious everytime i drop by. 2 thumbs up!

Always closed 20-30 min before they are supposed to. It happens almost every time I come. I can’t come earlier bc I work so I expect for them to atleast be open full business hours.

Slow as slow can get. And very unprofessional employees.They need better management