If I could give zero stars I would. This Dominos has the worst delivery service I have ever seen. Pizza always arrives cold. Once, I was watching the delivery screen and saw that my pizza delivery was 5 miles and thirty minutes away. My last order (literally my last) I received a text my pizza was delivered. It was not. Twenty minutes later the deliverer placed my pizza in front of the door, without knocking or ringing the doorbell. I only knew it was delivered because my video doorbell notified me.
Lately they have definitely not been doing satisfactory at all!! They never answer the phone. They send pizzas that are not right. One night we ordered and they took the order and everything and then never brought it to us. It would have been nice to get a call or something. Not just do nothing while we wait on an order. ??
I've ordered from this dominos a few times in the past and have never had an issue, seriously though my order considered complete, never got my order I have tried calling only to get absolutely no answer. This review is based solely on this instance, maybe that seems unfair but I never got my order and was charged for it. Why? Idk, I'll never get an answer because they don't pick up the phone. Some kind of call or anything would have been great to know what's going on but no, nothing at all
No communication, called the hotline bc their lines weren’t working at the store and the guy was rude. My husband and daughter went to pick the pizza up after 2 hours and they said we didn’t have to worry about it they’d deliver it. The pizza never came and no one would answer for us to get a refund 5 hours after the order was placed (we were trying to be pleasant for the promotion they had going.)
For the third time, I’ve paid for extra marinara and somehow gotten none at all. I’ve called the two other times. So the store is well aware. This time I called corporate. Because you cannot possibly be this incompetent without putting forth serious effort.
The absolute worst pizza place in Warner Robins. I am baffled at the absolute lack of professionalism and integrity this “pizza place” has. If i wanted terrible customer service and no pizza i would have went to a prison. Maybe in the near future they could possibly change their ways , but i doubt it.
Always order from this location and never have a problem. Hot pizza that is just like i order it and the delivery time is usually spot on. Only 1 or 2 times it took longer than expected. Delivery drivers have been pleasant. I recommend this place
I am not one to complain BUT…Ordered thru the app (which we do ALL the time with great service) tonight after an hour and a half of waiting and being notified order complete with no order delivered I tried to call sat on hold 20 minutes got in my car and while in line got a call our order was on the porch. Two hours later we get home to cold pizza I had to cut. This was the absolute worst experience I’ve ever had here.With all that being said I know people are struggling now but find a way to let customers know how backed up you are!!
There's a full crew working back there but somehow half a dozen people have been waiting here long after the tracker says thier food is ready. Why am I sitting here? Because delivery is not an option so if a sudden. So come on down and wait for them to eventually cook a friggin pizza. I've gone to so many dominoes and this is the worst.
Took over 2 hours to make my pizzas. Once I was notified my pizza was ready. It took another hour of waiting. My pizzas were ready the whole time. Went home with cold pizzas. Next time I'll save myself the hassle and get from another place. Never ordering from this domino's again.