The food was good and fast. They have the bartender also serving and busing tables which makes the bar services slow. We waited 10 minutes on a mixed drink to make it to our table, whereas those who sat at the bar who came after us were served before us, their drinks and their food was ordered as quickly as ours. If we go back, we would sit at the bar at this particular location.
We arrived at this restaurant at 3:45 PM on a Sunday. The restaurant was not busy at all, about 1/4 full, lots of empty tables, nobody waiting. But we were told they could not seat us for 35-40 minutes because the “shift was changing”!! In all the years eating out, we’ve never been refused service because of a shift change! It was very strange; your customers have to sit there for 40 minutes waiting to be seated because of a shift change? Weird! We turned around and went across the street to Ruby Tuesday and got seated immediately!
Probably one of the best experiences with this restaurant in a while. My mom and I were out and in a whim, decided to stop here for a bite. We got the 2 for $24 and overall, it was good value for the money. The only drawback was the boneless wings... Lukewarm covered in buffalo sauce when they were delivered to the table, ice cold within 5 minutes... Eww.The entrees made up for it tho... Everything was hot, fresh and just enough to be filling without feeling stuffed afterward. Plus the Passion fruit Lemonade was DELICIOUS so we were satisfied
Arrived about 345 and was told there would be a wait because of shift change at 4. Never heard or had to wait for shift change in a restaurant but 45 minutes later we were seated.Wait staff very friendly but slow as Christmas.Quality of food is very very disappointing. Will not be going back.
The food was not as good as it was the last time I was there. I got the spinach and artichoke dip. It was runny,the chips were stale and it came out with my main course. Had to ask for silverware,napkins and refills. Our waitress was nice but don't know what was taking her so long with our things. There were hardly any people there at all. Not going back there at all.
Entered into underwhelming mediocrity. Plenty of available seating, not enough efficient staffing? No one greeted us or even acknowledge for a few substantial minutes. Were put on a waiting list among another 5-10 patrons, and told the wait would be 20 mins. We obliged, but ended up waiting twice as long, with no care or concern from the staff. The energy was low, but frantic and confused somehow.. The Manager looked beat up and burned out, but was trying...? Ended up leaving for any other restaurant. Our time is precious...
The food is always good and hot, but the service is slow. The servers are kind and respond to you politely and quickly. I think it may be due to lack of staff. I will visit again.
I will never order from or eat from this Applebees ever again. This was my first time and never again. I had a carry out order that I just went to pick up (on 03/31/2022 and they told me it would be ready at 9:26pm) and the manager had very rude and nasty customer service. The other worker who is under her actually had way better customer service and tried to take care of us after the 35 minutes wait.I’m not upset at the wait for the food though I was annoyed but the nasty attitude of the manager definitely made me upset.The food was okay
If i could give them ZERO stars i would , the lil girl“FAITH” the hostess was very rude & unprofessional!!! Ask for manger she was very rude about it , she kept turning her back on everybody that walked in the door . The manger on duty wasn’t concerned about us at all. If you are short staffed close the diner room!!!!!!
It’s always a vibe in Apple bees specially LATE night ! But i door dash on the side & y’all need to treat door dash drivers as customers that we are getting people food that they paid for online just like you would as dine in ! They don’t greet us or anything when we come through the side door. You basically have to wait around until somebody ask if you need help which is hardly ever. They don’t be having any tables just parlaying around , laughing amongst each other (other co workers ] . & it’s ALWAYS like this with dashers . Definitely need better customer service because it’s not that at all!