The staff is very friendly and the food is made when you order it which makes for REALLY fresh and hot food......which very good and the prices are very reasonable
Called ahead took them 50min to have my order ready waited 30 there.didnt want it they would refund my money.told me pretty much take it or leave it I wasn't going to get my money back.and the Philly was cold and the wing were too.
3 times in the last year I have used this store 1st via drive thru, 2nd call in and pickup, and 3rd dine in. I had previously eaten her prior to these occassion prior to the pandemic.Drive in was OK fairly quick as they make to order and was good.Called my order in for 20 piece combo wings 10 lemon pepper and 10 barbecue. Now I did send my son for pickup. On return home he had a 10 piece boneless, a hamburger, and a Philly steak no cheese sandwich all combos. What a mess up. He certainly should have known better and I do not know what happened at store but I know there were at least 2 unhappy people that night. Fries were awful I think there oil needed changing and I ate the meat off the Philly.Finally I went in to eat Friday afternoon at 2:00pm. No waiting 1 person in store when I arrive. Order 10 piece lemon pepper. The store initially looked nice walking in door then I turned and was confronted with overflowing store room boxes bags etc just not a great sight. Get to counter and there was probably a 5 minute wait to place order as counter staff had gone to kitchen as I walked in. It was at that point I almost walked out. The kitchen looked a mess. Cardboard boxes lying across floor. Fryers and griddles that needed cleaning to say the least old food and trash built up on floor around cooking area. Floor and kitchen needed a good scrub. Amazed they had an 81 on the certificate.. the food was not long coming and tasted ok. At least it was the correct order.The tables were wooden polyurethane coated and felt sticky. I laid down napkins cause I could not stand the feel. Not sure if this is build up or bad preparation or just needed a good clean. While certainly edible and I have had worse and a lot better it probably will be a minute before I am back. They may want to work on communication skills a little pleasant welcome and thank you/good bye might also endear there customers to return.
TERRIBLE SERVICE. Went through the drive through, waited over 30 mins for them to bring food out. Asked for wings to be fried crispy & they were not fully cooked. Fries were soggy. NEVER AGAIN, & it’s sad to see this place go down like this because they used to be one of the best in the city, DO NOT RECOMMEND!
Anyone know the corporate phone number? This was $14.97! They usually give a lot. This is a rip off! When I was calling to order my food they kept unplugging the phone then when I got there they wasn’t even pack.
The floor was wet and slippery. The tables weren't clean and our Hibachi (chicken, steak and shrimp) tasted funny. The wings and fries were good though.
I asked for a philly and wings with boneless wings because you get way more meat from the boneless wings. I specifically asked for the lady to clarify that she heard me say boneless wings for all of the wings. She said yes. I get to work and the wings are bone in. I called and she said they dont offer philly and wings with boneless wings. I informed her she has done it every other time. She said it must have been someone else. It was her. Its her every time. Then I asked for her to make it right and she said she wouldnt offer a credit or to make the right order because I got food still. I
The food is nasty. I paid 15 bucks for hibachi steak and chicken. The steak tasted freezer burnt and not fresh, the chicken tasted like it was 2days old, not fresh either. I will not be foing back.
Very delicious. Always hot & fresh!Chicken Philly “dressed”
Prices are going up but food is still wonderful