0 stars if possible, this is the worst starbucks in valdosta, maybe the worst between here and California because I travel for a living and this place is the worst! There have been severl times iv ordered Here before leaving this review and they ether get the order wrong or the people working dont know how to make the drinks properly.. the big lady' I don't know her name but every time she makes my strawberry refresh drink it always taste like water and today I ordered 20 mins before arriving at the restaurant and I get there and notice all the customers in the restaurant waiting and then a bunch of orders that was online ordera just hanging out the machine because no one bothered to see all the orders building up , this place is a joke , please get NEW management here and retrain these employees and if they can't do no better get new ones , somebody needs to hold them accountable to serve people quilatiy food and drinks , Starbucks is way to expensive to get this type of service
They were busy, but everyone was friendly and they got our drinks out quickly!
I have to say, y’all always have great customer service… and make the best coffee in town. My coffee is always fresh and made just like I request. Thank you!
They always give me soy milk when I ask for oat milk, like I can't tell the difference. If I pay over 6.00 for a beverage maybe you guys should skip the attitude. Do yourself a favor and go to the one on Norman, the drinks are better and the staff is polite.
Dont wast your time! Slow service, consistantly out of product, drive through closed almost every time i go and they still cant blend a good Frappuccino. Go to Red Owl or the other one across town!
Got off the freeway and drove across town to get some coffee. Have a 4 hr drive ahead of me yet. Google maps said this Starbucks was open until 9:30 pm. Nope. There was a hand written sign on the door "closed due to staffing issues" - yet there were 3 employees inside, behind the counter. Disappointing.
First of all, for well over a week the app has not allowed me to order because the are “sold out” they are not. It’s inconveniencing when you have somewhere to be. Anyway my last few drink orders have been wrong and I just was in a rush and took them. Today was no different i turned around and asked for a refund. My drink was made wrong. When it was placed on the counter the girl knew she made it wrong cause my drink I asked to be double blended still had a pool of the wrong milk in the bottom. Not even 5 mins away after getting my refund I’m having a reaction to it. I asked for almond for a reason. If I have to wake up early and blow a half a tank to get across town to the other location so be it. I’ve noticed quality has been something hard to find since moving to Valdosta.
Excellent service, even when super busy. Nice store and friendly manager.
I just went through the drive-thru. The cashier made a mistake in giving me my change. She needed help correcting it. Another staff member came to assist her. They handed me incorrect change again. The staff member that was assisting the cashier got rude with the cashier and talked down to her in front of me. When the staff member handed me correct change back, her body language and manner with me was so rude. I said thank you and she mumbled "uh-huh". What bothers me the most is the way she talked to the cashier in front of me. That had to be embarrassing for the cashier, who was just trying to learn. This place is usually very professional but I am disappointed today, and hate to see employees being treated so disrespectfully by other employees. Very unprofessional.
I mobile order here every day. Today I ordered my drink and when I went to pick up my cup said “out” beside the syrup I ordered. So I walked up to the counter and asked the girl to add 2 pumps of a different kind of syrup, because I had paid for 2 pumps of syrup. she acted super weird and walked away mumbling to herself, like I asked her to remake my drink. She was clearly talking about me to another coworker as she squirts a couple pumps of syrup into a cup for me. I was so confused what was so hard about doing that. I walked out scratching my head wondering what I did to rub her the wrong way. Hire more smiling faces please!