They gave our food to the other customer. We asked them about it. But the girl told us it would be next. Finally admitted they gave our food to wrong person. We got our food 30 minutes later. Got home and found out my wife's side dishes were missing. My beef was like a shoe leather. We'll never go back again.
First time ever trying out the La Taqueria Mexican Grill back in 2021 and our last! Terrible experience overall!We had come in after 6:30pm to do a take out order. Wasn't busy by any means! We ordered a few meals, cheese dip, and some chips and salsa. Took them 45 minutes to get us all our food because we were waiting quite long on chips and salsa (I paid for that also). The chips and salsa were given away to another customer. I showed an employee and an older lady behind the counter my receipt for paid chips and salsa. They appeared clueless! Told them they gave away my chips and salsa. Rambled something to each other, and finally I got the chips and salsa! Absolutely no apology for their mistake! Frustrated with the situation- out we went!Note: The cheese dip had no flavor and tasted disgusting! The shrimp fajitas we ordered was shrimp in a container, mixed with only some onions! There were no bell peppers, no zucchini, no squash, and no mushrooms! The fajitas were suppose to come with the veggies as stated in the menu description.PAY ATTENTION to DETAIL!!!
So here's the thing about this place. The food is absolutely the best mexican food around, but their service...or basic comprehension of a simple request....leaves a lot to be desired.Nachos, for example. You can't get the standard nachos without lettuce. Read that twice. You can't get them WITHOUT lettuce. You ask them "No lettuce" and they say "we can't do that". Not asking for a discount. Not asking for anything extra. Just asking you not to pile a mountain of lettuce on the nachos. Some people don't like lettuce. So, in order to get nachos without lettice, you have to order the 'texas" nachos...which they'll let you fully customize....almost. You CAN get the "texas" nachos without lettuce. But if you walk in and order them to go...and ask them to put the chips in a separate bag so they don't get soggy on the trip home, nope! Can't do that. Again Not asking for a discount. Not asking for anything extra. Just a simple accommodation for a to-go order...and both of the requests just mentioned actually make it EASIER on the employee?You're sitting less than 100 yards off of the south gate of an AIR FORCE BASE. The diversity of clientel coming from that base has to be wider than any place in town. As such, you must understand that someone might not like 1/2 pound of lettuce, overloaded jalepenos, or soggy chips. How difficult is that? We love the food. But I'm not certain we'll be back just on the uncooperative nature of the staff. Ridiculous! They haven't always been this way.
1st time at this place and look what they gave me for $26. I ordered steak & chicken asada which should have included pepper and onions and seasoned to perfection. The worst Mexican food i've had so far. No love
Great tacos, and close to Moody AFB if you need a quick bite near the base. This is a top pick. Delicioso!
Cashier royally messed up our order by putting a different number on our ticket so our order was given to someone else ??Then tried to give us that persons order, but didn’t even grab it because it wasn’t what we had ordered. Gentleman that was given our order walked back in and was given his right order (that had been sitting on the counter for 8 minutes) cashier then tried to give us the order he walked in with, but I asked for fresh tacos. Waited another 20 minutes (now 40 minutes total) they bring out the right order so we check it before leaving & guess WHAT?!? Wrong queso and missing a taco ?? had to wait another 10 minutes!!! Horrible service and not once did the cashier APOLOGIZE for her dumb mistake!!! We like those tacos, but definitely taking our service elsewhere!!!
Love their crunchy chicken and shrimp tacos! Their pastor tacos tasted soo good!
It is Expensive, they charge for chips sauce, water, everything. I ordered Enchiladas and they was more like Flautas. They was okay just hard. I know what enchiladas taste like because i married the best Mexican cook anywhere. It is however the Only Mexican food near the Base. If only we had another choice.
Love it, had Christmas eve, and new years eve. They remembered my order, tweaked it a little and I was ready to go pick it up. Got there, no delays. It was ready to go. Thanx!!!
This was our 2nd time ordering take out 1st time was awesome this last time it was way way way too salty to eat. We got the steak taco salads & they were way 2 salty to eat. Big disappointment from the 1st time