Horrible experience this morning. Clearly we could see multiple employees in the facility and I was in the drive thru line for over 15 minutes with no response to order. The least they could have done was come out and explain what was going on. I’ve been here multiple times with no issues, but today made me want to never return to this location
Nice environment, perfect place to spend time with friends.
Very disappointed in this store, line is always wrapped around the building. Today they had mobile orders turned on but the doors locked and made people go through the drive-through. Super inconvenient, why have mobile orders on if you aren’t going to use them? There was also no sign on the door so I had to shout from the drive-through and ask what was going on. It would have been totally fine if mobile orders were turned off or there was a sign, but just no acknowledgment of it was poor management. I’m sure they were short staffed which I totally understand but there could’ve been steps to not inconvenience people more.
I started drinking coffee two years ago at the onsite of Covid... and, I have to say that this location was always so kind and personable even when they were tired, drained and short handed. Extremely fast and friendly staff and barista Natalie was amazing throughout this difficult time. She is always personable, friendly and helpful even if they only have a few people working. She is a wonderful asset to this location and Starbucks as a whole.
Love this place. Order is always correct and people are friendly. Definitely recommend.
Stephanie has absolutely made my entire day awesome. My coffee is PERFECT!!! After hearing some not so good news earlier… this is truly a treat putting a smile on my face. THANK YOU STEPHANIE!!!
A bright spot in a bleak part of Tucker. Good for a recharge, but they had to close the lobby at 6 unfortunately. Be prepared to create your own tidy spot if you do sit down.
Great service white chocolate mocha with whip was the drink and it was great the line was very fast and was happy with my service great clean store
This business is so inconsistent. Some days they don’t have straws, some days they don’t have napkins or both. And it never goes by their website ; the system says it’s open but the doors are always closed. Please get some consistency or close down.
Today, I witnessed a barista here do his best to serve an incredibly difficult and honestly rude customer. He was patient and understanding and calm, which is sometimes tough to be on Christmas Eve when you’re working. My drink was perfect, and he offered my pups some puppaccinos with a smile after politely apologizing for the wait (which he didn’t have to do). Customer service: A+ even in the tough moments. You go, barista man.