I order from this specific Jimmy John's a few times a month and am always impressed by the level of service! One time I was bummed because it said on the app that turkey wasn't available which goes on my regular order. I ordered something different and when I got there, I mentioned it to Devin and he was able to change my order and said there must have been an issue with the app. I was thrilled to have my regular Beach sub! Thank you Devin I really appreciate you going out of your way to make my lunch perfect!
Placed a mobile order first thing in the morning. I live 20 mins away and figured hey that’s plenty of time. Needing to pack a lunch for a work outing on the river today I figured this was a great choice; ya know since they are freaky fast. Well I walk in and was told that since the employee showed up late that he is just now baking bread and has nothing set up for the day. If I had time to make other plans I would instead I am sitting here wasting time that I need to be at work. If you open to the public and to mobile orders at 10:00 you should be ready to do so. Very disappointed. If this was the case why not disable mobile orders?!?
Devin and the staff at Jimmy John's on Lavista Rd., in Tucker, catered a meal for the Murphy High School class reunion/meeting on Saturday, May 14th. The sandwiches were fresh, absolutely delicious! The packaging and presentation of this meal by Jimmy Johns made our event fabulous! We are sending a big thankyou to the staff and to Devin for your professionalism and great customer service in handling this catering job.! We enjoyed every bite! Thankyou!
Ordered 2 subs had a feeling they were wrong because it was two different subs and neither one of them was labeled with a name. Sure enough got home and they was missing items that I had added and of course paid for, called the restaurant when I got home notified them of the problem the lady that answered the phone asked for my ticket number and assured me she would put the refund back on my card. Guess what, that never happened.
This location is the best location in the area. Don't go to buckhead... they make quality sandwiches. Wanted to shout out Makayla for helping me out with my order today at store #2591.
It doesn’t matter how big the order is, every time I ask to cut my sandwich in half, they dont!! EVER!!!! IM TIRED OF RIPPING MY SANDWICHES FROM THIS PLACE IN HALF!!!!!
This used to be a great location but recently it's trash I notice the team is a lot different I came in a worker was sitting on the counter top where food is handled it was loud inappropriate music playing and they were all talking and dancing. Corporate needs to come massive firing needs to happen
I was at work alone so I couldn’t leave my job. So I placed an delivery order with them and it took 1 hour and 15min to make my delivery. When I asked would there be any kinda credit for the slow service the person on the phone laughed and said for what?
Placed an order at 12:57pm. Got a call stating that they were out of bread, and didn't end up getting our delivery until 2:04pm. Ok fine, I can live with that. After opening up my lunch, I find the sandwich I received was incorrect. It happens, no big deal.I give the store a call asking for a refund on the incorrect sandwich. The manager Ray refused, instead stating they would make a new sandwich and send it to me, but I have to give them the one I've already partially eaten... such a waste of food! Maybe I'm being silly but I think it's bad business practice to refuse a refund on an incorrectly prepared sandwich, and then turn around and make a new one only to demand the old one, that will surely be tossed in the trash ?♂️End of rant.
Fast service, made my order correctly, and ingredients were very fresh (lettuce was crisp and tomatoes firm).